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Capgemini

Global consulting, technology services, outsourcing

Pilote Qualité Tour de Contrôle & Warranty

Quality EngineeringUpdated on Nov 14
Full-timeCasablanca, MoroccoNo salary listedIn-person

About the Job

Requirements

  • A degree in Industrial Engineering or Mechanical Engineering.
  • Two to three years of experience, or significant internships, in product quality, ideally in the automotive industry.
  • Strong command of quality tools, including 8D, FMEA, control plans, root-cause analysis, and problem solving.
  • Knowledge of automotive requirements, including IATF, quality standards, and customer requirements.
  • Advanced analytical skills and a strong results orientation.
  • Excellent French and English proficiency.

Responsibilities

  • Manage the day-to-day Quality Control Tower, including KPI monitoring, incident analysis, prioritization, and action coordination.
  • Manage warranty customer-claim files by analyzing returns, validating root causes, and tracking corrective actions.
  • Lead problem-solving processes using quality methodologies such as 8D, Ishikawa, DMAIC, and FMEA.
  • Coordinate communication between internal production, engineering, and process teams and external partners.
  • Implement and track continuous-improvement action plans related to product quality.
  • Prepare weekly and monthly reports for management.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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