Operations Manager

Operations Manager – Dallas

Location: Dallas, TX
Department: Operations
Employment Type: Full-Time

About Electra Link

Founded in 1985, Electra Link is a leading low-voltage technology contractor specializing in structured cabling, audiovisual systems, security, data centers, and related technology solutions. With operations across Texas, our success is built on strong teams, quality execution, and long-term customer partnerships.

One Team. Five Offices. Growing for What’s Next.

Position Overview

Electra Link is seeking an experienced Operations Manager to lead the day-to-day execution of projects and field operations for our Dallas location.

The Operations Manager is responsible for ensuring projects are properly staffed, scheduled, resourced, and supported to meet customer expectations, safety requirements, quality standards, and financial goals.

This position works closely with the General Manager, Project Managers, Superintendents, field leadership, Human Resources, Purchasing, Safety, and other departments to remove operational obstacles and maintain consistent execution across projects.

This is a hands-on leadership role for someone who can balance people, projects, resources, and accountability while developing a strong and high-performing operations team.

Key Responsibilities

Field Operations & Project Execution

• Oversee daily operations across assigned projects.
• Ensure projects are appropriately staffed, scheduled, and resourced.
• Support Project Managers and Superintendents in identifying and resolving operational challenges.
• Monitor productivity, labor utilization, project progress, and field performance.
• Help ensure consistent execution and accountability across projects.

Project Management Support

• Coordinate and facilitate regular project meetings and follow-up activities.
• Monitor key project metrics, including schedule, manpower, materials, and financial performance.
• Track and coordinate AIAs, contract and customer billing, submittals, change orders, and closeout items.
• Provide operational support and guidance to Project Managers and Superintendents.

Manpower & Resource Management

• Plan and coordinate labor requirements across projects.
• Partner with HR and field leadership on recruiting, onboarding, staffing, and workforce planning.
• Manage short-term labor allocation and resolve manpower shortages.
• Optimize crew utilization while minimizing downtime.

Materials, Equipment & Logistics

• Coordinate material procurement and deliveries with Purchasing.
• Ensure tools, equipment, vehicles, and materials are available and properly maintained.
• Manage jobsite logistics and storage requirements.
• Minimize project delays caused by material or equipment shortages.

Safety, Quality & Compliance

• Support company safety policies and jobsite requirements.
• Partner with Safety and QA/QC teams to maintain compliance and quality standards.
• Address field issues proactively and ensure corrective actions are completed.
• Promote a safety-first, quality-driven culture.

Team Development, Training & Accountability

• Lead the ongoing development of Superintendents, Foremen, and field teams.
• Identify skills gaps and coordinate training with internal and external resources.
• Provide mentorship and career development opportunities.
• Establish clear expectations and hold team members accountable for performance standards.
• Conduct regular field visits, coaching, and performance feedback.
• Build a strong, engaged, and high-performing field organization.

Continuous Improvement

• Identify opportunities to improve operational processes, productivity, and efficiency.
• Implement best practices and lessons learned across projects.
• Support the adoption of new tools, technologies, and company initiatives.
• Promote a culture of innovation, accountability, teamwork, and operational excellence.

What Success Looks Like

Success in this role means:

• Projects are on schedule, properly staffed, and running smoothly.
• Field productivity is high and downtime is minimized.
• Safety and quality performance remain strong.
• Project Managers and field leaders receive consistent operational support.
• Employees are developed, accountable, and engaged.
• Communication between field operations, project management, and corporate support teams is effective.
• Operational issues are identified and resolved before they become major project problems.

Qualifications

• 7+ years of progressive experience in construction, low-voltage, electrical, telecommunications, data center, or a related project-based environment.
• 3+ years of experience leading field operations, project teams, or multiple concurrent projects.
• Strong understanding of project scheduling, manpower planning, labor productivity, materials, and field operations.
• Demonstrated experience leading and developing Superintendents, Foremen, Project Managers, or similar operational teams.
• Strong communication, organization, problem-solving, and decision-making skills.
• Ability to manage competing priorities in a fast-paced project environment.
• Working knowledge of construction safety practices and quality standards.
• Ability to travel to project sites as required.
• Low-voltage/structured cabling or data-center construction experience strongly preferred.