Dev.Pro

Software engineering partner scaling technology companies

Junior/Intermediate Digital Content Author

Content Design & StrategyUpdated on Nov 10

Full-timeSantiago, Santiago Metropolitan Region, ChileNo salary listed

About the Job

Requirements

1–3 years of hands-on experience authoring in Contentful or a comparable enterprise headless content management system.
Strong working knowledge of digital content quality assurance processes and peer review standards.
Proficiency using Figma and project management or ticketing systems such as Jira.
Ability to manage multiple concurrent deadlines and execute effectively under pressure.
Ability to clearly communicate issues and escalate blockers.
Must be able to work on-site in Santiago, Chile.

Responsibilities

Build, update, and maintain customer-facing app and web content in Contentful or a comparable enterprise content management system using approved Figma designs, assets, copy, and requirements.
Execute scheduled experience launches, daily content updates, planned marketing campaigns, and other assigned content requests accurately and on time.
Validate authoring inputs, identify missing or inconsistent requirements, flag blockers before execution, troubleshoot routine authoring issues, and escalate complex technical problems to the appropriate lead.
Perform content quality assurance and peer reviews to ensure accuracy, functionality, and consistency across digital experiences.
Prepare content for release and support publishing, production validation, and live issue resolution.
Follow established content governance, source-of-truth guidelines, quality assurance, and publishing standards; maintain accurate Jira ticket updates, authoring status, and execution documentation.
Collaborate daily with nearshore content leads, offshore teams, and the US-based content operations team to meet deadlines and quality expectations.

Desired Qualifications

Exceptional attention to detail and a strong commitment to accuracy in a high-volume environment.

Junior/Intermediate Digital Content Author - OP02315-OS

Dev.Pro · Santiago, Chile · — · Posted 2026-11-06

Workplace: on_site

Department: OP

Description

New opportunities in Chile, Santiago!

🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.

We are seeking a Digital Content Author to build, update, and maintain customer-facing digital experiences (App and Web) for a major global brand. This role is focused on tactical content execution, quality assurance, and daily platform maintenance. In close coordination with the Digital Content Operations Lead and US-based teams, you will transform design assets into functional digital content, troubleshoot routine authoring issues, and ensure all releases meet strict quality and governance standards.

🧩Key responsibilities:

Hands-On Execution: Build, update, and maintain customer-facing App/Web content in Contentful (or similar enterprise CMS) using approved Figma designs, assets, copy, and requirements.
Campaign Delivery: Execute scheduled Experience Launches, daily content updates, planned marketing campaigns, and other assigned content requests accurately and on time.
Validation & Troubleshooting: Validate authoring inputs, identify missing or inconsistent requirements, and flag blockers before execution. Troubleshoot routine authoring issues and escalate complex technical problems to the appropriate lead.
Quality Assurance: Perform thorough content QA and peer reviews to ensure absolute accuracy, functionality, and consistency across all digital experiences.
Release Management: Prepare content for release and support the publishing process, production validation, and live issue resolution.
Governance & Documentation: Follow established content governance, source-of-truth guidelines, QA, and publishing standards. Maintain highly accurate Jira ticket updates, authoring status, and execution documentation.
Cross-Functional Collaboration: Collaborate daily with the nearshore Content Lead, offshore teams, and the US-based Content Operations team to meet strict deadlines and quality expectations.

🟩 Ideal Experience & Qualifications:

1-3 years of hands-on experience authoring in Contentful or a comparable enterprise headless CMS.
Strong working knowledge of digital content QA processes and peer review standards.
Proficiency using design extraction tools (Figma) and project management/ticketing systems (Jira).
Exceptional attention to detail and a strong commitment to accuracy in a high-volume environment.
Ability to manage multiple concurrent deadlines and execute effectively under pressure.
Strong communication skills with the ability to clearly flag issues and escalate blockers.
Must be able to work on-site in Santiago City in Chile

Interested? Find out more:

By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.

Apply

Apply at Dev.Pro

About the Company

Dev.Pro

Software engineering partner scaling technology companies

Dev.Pro helps technology-driven companies scale by providing software engineering support across the product development lifecycle. It tailors engagements to each client’s needs, offering engineering expertise, rapid delivery, and cost efficiency. What sets Dev.Pro apart is the ongoing alliance with clients, aligning its success with theirs through a collaborative, long-term partnership. Founded by entrepreneurs and technologists, the company aims to help innovative software products grow and reach their next stage of development.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 2011

Recently Posted Jobs

Explore more opportunities at Dev.Pro

See more jobs