NVision IT

Administrative Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeChesterfield, MO, USANo salary listed

About the Job

Requirements

Able to prioritize assignments and multitask accurately and promptly.
Able to use analytical skills to identify, evaluate, and resolve patient concerns with assistance from staff and the medical team.
Strong written and verbal communication skills.
Strong bilingual English/Spanish conversational skills.
Able to maintain positive relationships with other departments.
Able to maintain composure in difficult situations and respond professionally.
Able to work in a fast-paced environment, handle multiple tasks, and work with interruptions.
Open to working alternative schedules, including weekends.
Able to handle confidential information and patient medical records.

Responsibilities

Represent the organization's brand and values to potential patients as the first point of contact.
Communicate clearly and empathetically while providing courteous customer service.
Provide general information regarding the practice.
Schedule and confirm patient consultation appointments.
Check eligibility and verify insurance.
Answer phones and take messages, passing them to the appropriate team member.
Handle a high volume of incoming customer service calls.
Demonstrate a positive demeanor when resolving matters.
Accurately document all calls in the electronic medical record system.
Engage and collaborate with other departments.
Follow up promptly on transferred calls.
Participate in staff meetings and assigned in-services or training.
Perform other duties as assigned.

Job Description

The Administrative Assistant will be responsible for representing our brand and values to potential patients as the first point of contact. In addition, the Administrative Assistant will be able to communicate clearly with empathy and provide courteous diligent customer service.

Provide general info regarding our practice, schedule patients for consultations, check eligibility, verify insurance and provide overall world-class customer service.

We are seeking individuals with excellent interpersonal and phone skills with the following qualifications:

· Answer Phones diligently.

· Take Messages and pass them to the required team member.

· Handle a high volume of incoming customer service calls

· Demonstrate a positive demeanor when resolving matters.

· Schedule and Confirm Appointments.

· Accurately documents all calls in EMR system

· Engages and collaborates with other department

· Must be able to work in a fast-paced environment and handle multiple tasks, work with interruptions.

· Open to working alternative schedules including weekends.

· Responsible for timely follow-up on transferred calls.

· Handle confidential information and patient medical records.

· Participate in staff meetings and other in-services or trainings as assigned.

· Other duties as assigned.

Qualifications

· Able to prioritize assignments and multi-task in an accurate and prompt manner.

· Able to demonstrate analytical skill to identify, evaluate and resolve patient concerns with the help of staff and medical team.

· Has strong written and verbal communication skills

· Has strong bilingual English/Spanish conversational skills.

· Able to maintain positive relationships with other departments.

· Has ability to maintain composure when confronted by difficult situations and to respond professionally.

Additional Information

Looking for candidates in rural Missouri

Candidates can work remotely

No Third Party candidates

NVision IT, LLC is an Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

About the Company

NVision IT

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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