ModernMD Urgent Care
Medical Assistant
Full-Time
$20 - $23/hr
Junior
Woodhaven, Queens, NY, USA
In Person
About the job
Requirements
- Certificate from an accredited Medical Assistant program licensed by the New York State Department of Education, or phlebotomy and electrocardiogram certification from an accredited program licensed by the New York State Department of Education.
- High school diploma or equivalent.
- Strong knowledge of the technical skills associated with certification and the job function.
- Strong attention to detail and a high level of organization.
- Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment.
- Ability to communicate and interact professionally across all interactions.
Responsibilities
- Obtain patient vital signs, physical statistics, and medical history for each patient visit.
- Perform phlebotomy and electrocardiograms as needed.
- Execute laboratory and procedure orders and occupational health physicals, including completing appropriate forms, collecting and preparing specimens, and conducting point-of-care testing.
- Retrieve laboratory and ancillary test results for provider review.
- Assist providers with medical procedure setup as needed or directed.
- Accurately and completely document clinical services in the electronic medical record.
- Direct patient throughput and back-office flow, ensuring patients are roomed, examined, and discharged timely and in an organized manner.
- Assist with occupational health duties and patients.
- Organize and restock medical supplies at the medical assistant station and in examination rooms according to company best practices.
- Ensure the cleanliness and appearance of examination rooms.
- Complete daily procedure checklists.
- Coordinate timely delivery of results to employers and medical review officers.
- Maintain compliance with company training and policies.
- Welcome and support new team members as needed.
- Respond to and execute email communications in a timely manner.
- Assist providers with diagnostic test ordering, chart updates, and patient communication as part of scribe cross-training.
- Document patient follow-up needs, completed forms, and communication notes.
- Track completion of non-clinical tasks discussed during visits, such as outside-service referrals and educational materials provided.
- Collaborate with clinical staff to streamline documentation without recording medical diagnoses or provider assessments.
- Greet and register patients, verify insurance, and collect payments accurately as part of patient care coordinator cross-training.
- Answer and route phone calls and take and deliver messages as needed.
- Respond to and resolve patient questions and issues as needed.
- Document patient information accurately and completely in the electronic medical record.
- Direct patient throughput and flow in the waiting area and engage in patient service recovery as needed.
- Securely collect and save patient credit cards on file to streamline billing.
- Perform and document regular administrative audits.
- Perform additional responsibilities as assigned.
Desired Qualifications
- At least one year of experience working in a healthcare setting, preferably in urgent care.
- Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi.
About the company
ModernMD Urgent Care
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