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Teleperformance

Outsourced customer experience management services

Procurement Specialist

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree or higher and at least 2 years of experience in procurement payments, procurement operations, or financial payments.
  • English proficiency at CEDR B1–B2 equivalent or higher, including strong business-level reading and writing and effective listening and speaking for basic daily communication.
  • A minimum typing speed of 40 words per minute with 90% accuracy.
  • Computer literacy and full familiarity with Microsoft Windows and Microsoft Office.

Responsibilities

  • Conduct a preliminary review of invoices to ensure suppliers provide the corresponding purchase order information, and record them in the ledger within 24 hours of receipt.
  • Compare invoice contents with purchase orders during a secondary review to verify accuracy, file invoices, and initiate rejection when errors are detected.
  • Complete filing within 24 hours of ledger registration.
  • During the final payment review, verify acceptance forms for filed payment documents. Submit payment requests when acceptance forms are available; otherwise, remind requestors to provide acceptance and update the ledger.
  • Submit payment requests within 24 hours of invoice filing. Send reminders for unaccepted documents at intervals of 2, 5, and 7 days.
  • Assist with system issues or problems related to fixed asset entry and ensure payment documents are successfully closed.
  • Reconcile prepayments at a later stage.
  • When early tax calculation is required, assist in engaging the tax department for tax assessment.
  • Undergo quality inspection to validate accuracy.

Desired Qualifications

  • Portuguese proficiency in reading, speaking, and writing is an advantage for BPO personnel.
  • Prior experience with an OA system and SAP is advantageous.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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