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IHG

Global hotel company

Group & Events Manager

Full-TimeUpdated on 10/15/2026Deadline 12/31/26
No salary listed
Junior, Mid
Bachelor's
Indonesia
In Person
Sales & Account ManagementAccount Executive
Canada Citizenship Required

About the job

Requirements
  • Possess some college education plus 1–2 years of sales, MICE, or catering-related experience, or an equivalent combination of education and experience.
  • Have more than two years of experience in a managerial sales and marketing role; a bachelor's degree in Hospitality, Marketing, Hotel, or Business Management is preferred.
  • Be fluent in English.
  • Be an Indonesian citizen.
Responsibilities
  • Assume full responsibility for efficient operation of the Group & Events section, providing exceptional products and services within brand operating standards.
  • Identify prospective customers and establish goals for key accounts by analyzing historical and statistical information for market segments and account mix goals.
  • Assist customers with inquiries and follow-up correspondence to secure bookings, and verify VIP daily arrivals to ensure priority room assignment and delivery of room amenities.
  • Research competitors and maintain trace files for follow-up on leads.
  • Execute Banquet Event Orders accurately and to the required quality.
  • Maximize profits from sales of food, beverage, and event space.
  • Develop sales promotion ideas with the Director of Sales & Marketing.
  • Help maintain banquet, food, and beverage costs to achieve the highest profit.
  • Focus continually on revenue generation and profile building for the resort, spa, and Six Senses.
  • Assess marketing strategies and tactics to ensure they remain relevant and effective.
  • Instill a cost-focused philosophy through training and education.
  • Operate the property in accordance with legal, statutory, and financial requirements, ensuring documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices, and budgetary controls are implemented, reviewed, and maintained.
Desired Qualifications
  • Additional languages are preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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