Head of Global Executive Briefing Centers

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Global Executive Marketing team’s mission is to create and deliver content and experiences tailored to the executive audience that strengthen executive relationships, foster community, and inspire prospective and existing accounts to grow their business with Stripe. Global Executive Marketing partners closely with Sales, Customer Success, Product, Solution Architects, Partnerships, Comms, Product Marketing, Regional Marketing, and others. Our team works globally and locally, across all customer segments, and at each stage of the customer lifecycle.

What you’ll do

We’re looking for an experienced, creative, results-oriented marketing leader to lead the global executive briefing center program at Stripe. This role will be responsible for defining, executing, and leading a global executive briefing strategy that aligns with sales objectives and delivers a memorable and impactful experience for guests across the globe. The ideal candidate is data-driven, relentlessly seeks to optimize, stays at the cutting edge of modern marketing practices, and has an unbridled passion for working hand-in-hand with sales teams to drive successful user outcomes. As a key member of the Stripe global marketing team, this is a great opportunity to build and have an impact on the business.

Responsibilities

• Build, lead, and grow a team of executive briefing professionals.
• Lead Stripe’s global executive briefing program strategy and delivery (virtual and in-person).
• Oversee the successful design, execution, and operation of multiple executive briefing centers globally, partnering closely with our Workplace team.
• Partner cross-functionally with product marketing, regional marketing, the go-to-market organization, product, and comms to define, deliver, and continually refine an executive engagement strategy aligned to Stripe’s core business priorities and user needs.
• Design high-quality engagement opportunities to create and build relationships between Stripe and our customers and prospects, ensuring white-glove experience and high-quality content, both in our dedicated briefing center spaces and ‘on the road’ in priority markets.
• Partner with the global sales organization to define the briefing program value proposition and role executive briefings play in account engagement strategies, drive high adoption of the program, and enable sellers to engage with the program efficiently and effectively. 
• Share customer feedback with sales and product teams, documenting feedback that will influence product strategy and sales priorities. 
• Track, measure and communicate program results, continually optimize for efficiency and scale, and seek to generate new global best practices through experimental efforts.  
• Define new ways of measuring efficacy of executive marketing programs.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of relevant B2B marketing experience leading a marketing strategy across multiple countries, customer segments, and products
• 5+ years of executive audience marketing experience
• 5+ years of team management experience
• Proven track record of defining and executing executive marketing content and program strategies that create and deepen relationships with decision makers in target accounts 
• Direct experience managing or leading an executive briefing center program, including overseeing physical briefing center spaces
• Proven ability to work across a global sales and marketing team to define requirements and priorities and deliver locally relevant content and programs
• Extensive and efficient project management experience, with a strong track record of driving simultaneous projects and multiple initiative
• Demonstrated experience in measuring and improving the ROI of executive marketing investments
• Proven ability to influence and communicate effectively at all levels of the organization from senior leadership to project teams
• Remarkable written and verbal communication skills, including being able to convey complex topics with simplicity
• Experience scaling through agency and contractor resources

Preferred qualifications

• Experience managing global teams with team members in multiple geographies
• Experience delivering tailored marketing content and experiences for customer segments spanning from early stage startups to the largest enterprise companies
• Experience delivering marketing programs and events in both digital and in-person event environments
• Understanding of the payments, financial technology, and/or ecommerce industries and partner ecosystems
• A startup mentality with a bias to action and the ability to flex in a fast-paced environment
• Proven leadership capability and effectiveness working collaboratively and cross functionally
• Excellent analytical skills and the ability to craft actionable insights from complex data