Associate Director Data Center Operations

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

We are seeking an experienced and strategic Data Center Associate Director to oversee the day-to-day operations, power planning, financial budgeting, preventative maintenance, and physical expansion/construction of our data center infrastructure. In this role, you will lead a critical team of facility operations staff, technicians and external contractors to ensure uninterrupted continuous operations (99.999% uptime), optimize power utilization, manage operational and capital budgets, and drive construction and end of service life upgrade projects from inception to completion.

Key Responsibilities

1. Capacity & Power Planning

• Model, track, and optimize power, cooling, and space utilization across the Twinsburg data center.
• Collaborate with a Power Planning team to conduct long-term capacity planning for power, cooling, and rack density .
• Manage rack-level power allocation, phase balancing, and continuous monitoring of PUE (Power Usage Effectiveness).
• Optimize and manage IT workload placement within the facility as tenants growth or decomission.

2. Budgeting & Financial Management

• Develop and support an annual Operational Expenditure (OpEx) and Capital Expenditure (CapEx) budgets for data center facilities.
• Oversee procurement, vendor invoice processing, contract negotiation, and lifecycle cost analyses.
• Identify cost-saving opportunities in maintenance service level agreements (SLAs).

3. Maintenance & Facility Operations

• Oversee the maintenance and operations of core infrastructure assets, including UPS systems, emergency generators, switchgear, chillers, CRAC/CRAH units, and fire suppression systems.
• Establish, implement, and enforce robust Preventative Maintenance (PM) schedules and standard operating procedures (SOPs/MOPs/EOPs).
• Manage 24/7 incident response for critical facility alarms, outages, or emergency situations.
• Ensure full compliance with industry standards, environmental regulations, local building codes, and safety protocols (OSHA, EHS).

4. Construction & Capital Projects

• Serve as the onsite point of contact for general contractors, architects, engineering consultants, and commissioning agents.
• Oversee project scope, timelines, safety compliance, budget tracking, and quality assurance during build phases.
• Ensure smooth handoff from commissioning to live operations.

5. Vendor & Team Leadership

• Direct, mentor, and schedule on-site technical staff, HSS technicians and facilities engineers.
• Manage key vendor relationships and SLA performance for equipment suppliers and service contractors.
• Maintain comprehensive documentation for facility layouts, cable routing, single-line diagrams, and equipment maintenance history.

What we’re looking for...

You’ll need to have:

• Bachelor's degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in data center facility operations in a supervisory or management role.
• Deep technical expertise in critical facilities infrastructure (HVAC, power distribution systems, medium/low voltage switchgear, generator systems, ATS/STS, and DCIM tools).
• Hands-on experience leading multi-megawatt (MW) data center construction or expansion projects.
• Proficiency with project management tools and financial/budgeting.
• On-site position in a critical 24/7 environment; subject to call-outs for emergency response.
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Even better if you have one or more of the following:

• Bachelor’s degree or four or more years of work experience in Electrical Engineering, Mechanical Engineering, Computer Science, Facilities Management, or equivalent practical experience.

• Certifications: Certified Data Center Management Professional (CDCMP) / Certified Data Center Specialist (CDCS) Uptime Institute Accredited Tier Specialist/Designer (ATS/ATD) Project Management Professional (PMP) or Certified Facility Manager (CFM)
• Occasional exposure to high-noise areas and high-voltage electrical rooms (wearing appropriate PPE).
• Ability to walk facilities daily, inspect overhead and underfloor infrastructures, and lift up to 30 lbs.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $126,000.00 - $220,000.00.