Intake Supervisor

What You’ll Do

The Intake Supervisor plans, organizes, and supervises day-to-day Intake Department operations, supervises the Intake staff, and performs the related duties as required. Primarily responsible for ensuring that every client of Newport Academy has provided all the Admissions paperwork from families.

Key Performance Responsibilities:

• Oversee daily operations and scheduling of the Intake Department.
• Provide leadership to the Intake Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan for the intake department as it pertains to admissions to the facility including monthly tracking of organizational goals.
• Collaborate with the Admissions Team and Program Staff.
• Monitor and track employee progress, providing regular assessments and feedback.
• Implement training for all new staff and conduct trainings on an ongoing basis – providing support throughout the region including additional sites within Newport Healthcare.
• Direct client receptions, assessments, and intakes for Intake Department.
• Conduct audits for Admissions paperwork as well as requested chart audits within the treatment continuum.
• Interview and select the best qualified candidates.
• Collect, track, and report metrics.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Perform other duties as assigned.

What Makes You a Great Fit

• Bachelor’s degree in Human Services preferred.
• Five years of experience in behavioral healthcare preferred.
• Two years of supervisory experience preferred.
• Five years of experience in behavioral healthcare intake procedures preferred.

Compensation Range: $62,000- $72,600