People Matters Manager

Job Title- People Matters
GCF - 30
Solution Line - ASC
Position type- Full Time
Work Location- Bangalore or Gurugram
Working style- In Office
Cab Facility- Yes
People Manager role: No

Required education and certifications critical for the role-
Any Graduate or Post-Graduate (full time)

AON IS IN THE BUSINESS OF BETTER DECISIONS
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are committed to our purpose as one firm, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

INFORMATION ABOUT BUSINESS
Aon is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our colleagues provide clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.

JOB RESPONSIBILITIES: The People Matters team supports colleagues and people leaders in navigating workplace needs and concerns, ensuring consistent guidance, fair outcomes, and positive employee experience. The incumbent would be -

• Performance management
• Investigating allegations
• Policy interpretation and application
• Draft new People policies, standards, and guidelines in clear and accessible language.
• Review existing People policies across business units.
• Wellbeing and absence management
• Organizational change support
• Provide high-quality advisory support to India business managers and colleagues on a day-to-day basis, partnering effectively across teams to deliver best practice outcomes.
• Use coaching and influencing skills to ensure the right outcomes are achieved in each case while managing risk and maximizing business results.
• Develop strong and credible relationships with colleagues and stakeholders to promote healthy employee relations across the business.
• Collaborate closely with Legal and Compliance teams for case-related advice and risk management.
• Deliver effective employee relations support, staying focused on adding value to the business and maximizing colleague effectiveness.
• Support change management programs, including employee consultation, communication planning, and implementation of organizational changes.
• Manage performance and capability cases, ensuring fair and consistent application of processes.
• Lead investigations into allegations or colleague concerns with professionalism and integrity.
• Advise on policy interpretation and application, ensuring consistent understanding across the business.
• Support absence and well-being management, guiding managers and colleagues through appropriate processes and resources.
• Support exit processes and procedures as required, ensuring they are followed through to timely and complete closure.

SKILLS/COMPETENCIES REQUIRED

• Strong stakeholder management and relationship-building skills
• High emotional intelligence and ability to handle sensitive conversations
• Strong understanding of HR policies, employment regulations, and Employee Relations best practices
• Excellent coaching and influencing capability
• Ability to balance business needs with employee wellbeing
• High integrity, confidentiality, and sound judgment
• Collaborative style that encourages participation, from the point of delivering organizational objectives and meeting individual development needs.
• Ability to prioritize in a fast-paced environment, manage workload to deliver to tight deadlines and work well under pressure
• Ability to effectively utilize IT applications and systems including MS Office, Excel and PowerPoint
• Hands on and ability to independently execute KNOWLEDGE & EXPERIENCE:
• 9+ years of professional HR experience in organizations with sound HR processes.
• Excellent communication skills
• Proven interpersonal skills and ability to influence and inspire at all levels in the organization
• Experience working in a matrix organization structure.
• Demonstrated ability in partnering with business or HR

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.
Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!
Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued.

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