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All Accor

Global hotel management, franchising, loyalty program

Kids Club Animator

TrainingUpdated on Nov 11
Full-timeLusail, QatarNo salary listedIn-person

About the Job

Requirements

  • A high school diploma or vocational qualification is required.
  • Practical experience in children’s entertainment, childcare, recreational activities, education, or hospitality is preferred, as is previous experience in a luxury hotel or international resort.
  • The candidate must be able to manage and engage multiple age groups simultaneously.
  • Intermediate English is required; knowledge of additional foreign languages is advantageous.
  • Basic computer literacy, including standard office applications, is required.
  • Proficiency with activity scheduling systems and attendance record management is required.
  • Familiarity with departmental communication systems is required.
  • The candidate needs knowledge of children’s recreational games, arts and crafts, sports, music, and dance, and the ability to design and conduct age-appropriate activities.
  • The candidate needs behavior-management and conflict-resolution capabilities and awareness of child safety, safeguarding, hygiene, and emergency procedures.
  • The candidate needs an understanding of guest-service standards and hospitality, physical stamina for active work throughout the day, and the ability to adapt to changing schedules and program requirements.
  • First aid certification, child safeguarding and protection training, and health and safety or hygiene training are preferred. Certifications must comply with applicable local legislation and hotel policy.

Responsibilities

  • Monitor daily Kids Club duty schedules, activity programs, and staff assignments to support smooth operations.
  • Welcome children and parents professionally and enthusiastically, ensuring a positive guest experience.
  • Register children upon arrival and release them only to authorized parents or guardians under established procedures.
  • Supervise children continuously and maintain approved child-to-staff ratios and safety requirements.
  • Organize and conduct age-appropriate indoor and outdoor activities, including arts and crafts, drawing, painting, storytelling, music, dance, sports, team games, treasure hunts, and educational activities.
  • Develop creative activity concepts and participate in preparing and implementing weekly and monthly programs, special events, themed days, seasonal celebrations, and family entertainment activities.
  • Tailor activities to children’s age groups, abilities, interests, and specific needs.
  • Maintain a safe, clean, hygienic, organized, and attractive Kids Club environment; inspect facilities, play areas, toys, games, furniture, and equipment, and promptly report damaged, missing, or hazardous items to the supervisor.
  • Maintain child-safety, hygiene, supervision, safeguarding, and professional-boundary standards in accordance with hotel procedures and local legislation.
  • Follow procedures for accidents, injuries, emergencies, lost children, and behavioral concerns, and promptly report relevant cases to the responsible supervisor.
  • Handle information about children’s allergies, medical conditions, special requirements, and emergency contacts in accordance with hotel procedures and privacy requirements.
  • Maintain accurate attendance, registration, activity, incident, and other operational records; keep parents informed about schedules, participation, incidents, and concerns.
  • Monitor children’s behavior and encourage respect, teamwork, sharing, creativity, social interaction, and positive communication.
  • Handle parents’ and children’s complaints professionally and refer matters to the Kids Club Supervisor or Entertainment Manager when necessary.
  • Coordinate with the Entertainment Department and other hotel departments to implement children’s entertainment programs and special events.
  • Support mini-discos, family activities, themed parties, competitions, celebrations, and other events on the hotel’s entertainment calendar.
  • Prepare activity areas and equipment before each session and return equipment to appropriate storage afterward.
  • Maintain professional appearance, uniform condition, grooming, and personal hygiene in accordance with hotel standards.
  • Attend departmental briefings, staff meetings, training sessions, and performance evaluations as required; communicate and hand over operational information to colleagues and the supervisor.
  • Stay informed about children’s entertainment trends, creative activities, recreational games, educational concepts, and child-supervision practices.
  • Use hotel supplies, toys, equipment, stationery, and activity materials responsibly and minimize waste.
  • Keep emergency exits and evacuation routes in the Kids Club clean, accessible, and unobstructed.
  • Use environmentally responsible practices, including reducing paper and material consumption and encouraging environmental awareness.
  • Handle cleaning materials and chemicals safely in accordance with hotel procedures and local legislation.
  • Carry out responsibilities related to quality management, health and safety, and other hotel management systems; learn and follow internal policies, emergency procedures, fire-safety regulations, and operational standards.
  • Contribute to departmental objectives, guest satisfaction, and the quality of hotel entertainment services, and carry out other duties assigned by the supervisor, Entertainment Manager, or hotel management.

Desired Qualifications

  • A qualification in childcare, early childhood education, recreation, sports, arts, or a related field is preferred.
  • First aid certification is preferred.
  • Child safeguarding and protection training is preferred.
  • Health and safety or hygiene training is preferred.
  • Knowledge of additional foreign languages is advantageous.
  • Previous experience in a luxury hotel or international resort is advantageous.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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