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Radisson Hotel Group

International hotel group

Front Desk Agent

Full-Time
€25k - €26k/yr
Entry
Rome, Metropolitan City of Rome Capital, Italy
In Person
Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • Flexibility and a positive attitude are required.
  • Strong attention to detail is required.
  • The ability to solve problems creatively is required.
  • A strong commitment to exceptional service is required.
  • The ability to work as part of a team to ensure guest satisfaction is required.
  • Excellent communication skills are required.
  • Fluent English is essential; additional languages are appreciated.
  • Previous experience in a similar position is appreciated but not essential.
Responsibilities
  • Act as the point of reference for guests, ensuring that all aspects of their stay and experience are delivered to a very high standard.
  • Work proactively as an integral part of the team to ensure guest satisfaction and the smooth operation of the entire Front Office.
  • Be available to cover night shifts.
Desired Qualifications
  • Previous experience in a similar position.
  • Knowledge of additional languages.

About the company

Radisson Hotel Group is an international hospitality company operating and franchising multiple hotel brands. The group supports hotel ownership, management, reservations, loyalty, sales, revenue, brand standards, and guest experience. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a network of managed and franchised properties connected through brands, commercial systems, technology, and regional support. Teams work across hotel operations, guest service, development, revenue, sales, marketing, technology, and finance. Teams support coordinated daily delivery.

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