On-Call Digital Project Manager

The Team

You'll work as the primary point of delivery alongside a cross-functional team of engineers, UX designers and researchers, business analysts, product managers, analytics specialists, content strategists, and accessibility experts. We partner closely with state and federal stakeholders to deliver, enhance, and continuously improve public-facing websites and digital services. Working collaboratively, we bring together strategy, design, and delivery to create holistic, user-centered solutions that meet mission needs, comply with accessibility standards, and drive measurable outcomes.

The Work

In this individual contributor role, you will support the planning and execution of work for two cross-functional delivery teams focused on modernizing existing state and federal digital services and websites that support high-impact public programs. You’ll work closely with team members and clients to help prioritize deliverables based on agreed-upon roadmaps, coordinate releases, track dependencies, and ensure work stays aligned to timelines and desired outcomes. You’ll partner with a diverse set of stakeholders and decision makers to maintain clarity, momentum, and transparency throughout delivery.

A key part of the work is strengthening how teams operate: refining intake and prioritization, improving Agile ceremonies and ways of working, clarifying roles and decision paths, and establishing repeatable processes for quality, accessibility, and continuous improvement. If you enjoy complex, mission-driven work where thoughtful collaboration and steady delivery discipline make a visible difference, this is a great opportunity to grow and lead.

Key Responsibilities:

• Ability to work in a matrixed mode and lead cross disciplinary teams.
• Actively communicate with clients to understand and define current needs and priorities.
• Establish and maintain schedules, product roadmaps, and release plans in accordance with customer and stakeholder needs.
• Manage budgets, prepare cost estimates, and track resources using financial management tools
• Perform continuous risk assessment and mitigation; work with management to identify and remove resource, feasibility, and technical barriers that can impede development
• Maintain a positive, results-oriented work environment by building partnerships with internal and external partners
• Foster a culture of creativity, collaboration, innovation, and excellence in the work environment and continuously elevate the quality and caliber of the organization.
• Manage projects independently, be self-motivated to identify and manage risks, and committed to achieving project goals and milestones.

*** As an on-call with our team, you might work zero to 30 hours per week, depending on our workload.

Required Qualifications:

• Bachelor’s degree in related field.
• 5+ years project management experience leading digital development efforts
• Ability to obtain a Public Trust Clearance.
• Must be a US Citizen, required by the federal government client.

Preferred Qualifications:

• PMP certification
• Understanding of human-centered design principles and integrating design
• Demonstrated experience with the software development cycle including working with cross disciplinary teams, including UX and engineering

• Ability to provide technical strategic guidance to the customer and project team.
• Experience launching digital solutions, including ongoing analysis and continuous product improvements.
• Experience managing budgets and resource allocation.
• Working knowledge of the technical software development process, Agile delivery methods including Agile Scrum and/or Kanban
• Proficiency working with JIRA and Confluence.
• Team player with excellent problem-solving and consensus-building skills.
• Experience working with state and Federal government
• Experience working with Drupal or other open source applications

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship

All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration.  Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$89,649.00 - $152,404.00Nationwide Remote Office (US99)