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United Parks & Resorts

Operates multiple theme and water parks

Educator – Associate

Food Service & HospitalityConfirmed live in the last 24 hours
Part-timeOrlando, FL, USANo salary listedIn-person

About the Job

Requirements

  • Applicants must be at least 18 years old.
  • A high school diploma or equivalent is required.
  • A valid state driver's license is required.
  • Candidates must demonstrate high-quality guest service skills, strong verbal communication skills, and strong interpretation and storytelling experience.
  • Candidates must successfully complete all legal, company, and department training requirements, including required tests and certifications within established timelines.
  • Candidates must follow all park and departmental policies and procedures.
  • Candidates must be comfortable learning to speak on a microphone; prior public speaking is preferred.
  • Candidates must comply with SeaWorld Parks and Entertainment grooming and safety guidelines.
  • Candidates must be able to stand and walk for an entire shift, work indoors and outdoors in varying weather conditions, climb ladders up to six feet and stairways, reach above the shoulders, and perform kneeling, bending, squatting, lifting, pushing, pulling, and carrying tasks up to 25 pounds occasionally.
  • Candidates must be available to work varying shifts, including opening, mid, and closing shifts, as well as holidays.

Responsibilities

  • Represent SeaWorld by displaying a positive attitude and commitment to quality throughout all aspects of the job.
  • Initiate interactions with guests to proactively provide animal and park information.
  • Conduct informative and engaging animal presentations on a microphone at animal exhibits.
  • Facilitate guided behind-the-scenes tours for public guests, private groups, VIP guests, and consumer events such as Howl-O-Scream and Christmas Celebration.
  • Assist with operational logistics, including tour setup, check-in, seat saving, and tour breakdown.
  • Operate candy distribution locations and support other operational needs throughout the park during consumer events.
  • Organize, inventory, and prepare materials for educational experiences.
  • Serve as an education concierge for various cash register positions throughout the park after completing cash-handling training.
  • Ensure guest safety at animal exhibits and behind the scenes.
  • Maintain professional quality standards during guest interactions in high-stress situations.
  • Communicate professionally and effectively with Ambassadors, vendors, and guests.
  • Perform other duties as assigned.

Desired Qualifications

  • College coursework is preferred.
  • Prior public speaking experience is preferred.

About the Company

United Parks & Resorts

Operates multiple theme and water parks

United Parks & Resorts runs a group of well-known theme and water parks across the United States, including SeaWorld, Busch Gardens, and Sesame Place. Its business is to operate these parks, offering rides, animal shows, live entertainment, and family attractions for guests who buy tickets, passes, or season memberships. The parks work like destinations where visitors explore different zones, watch shows, and ride attractions, sometimes with seasonal events and experiences. The company differentiates itself from competitors by managing a large, recognizable portfolio of branded parks with a long history and a shift in branding to emphasize broader family entertainment beyond just SeaWorld, reflecting its roots and ongoing strategy to diversify its identity in a competitive amusement market. Its goal is to sustain and grow its portfolio of iconic parks while navigating the entertainment landscape and evolving consumer preferences.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Orlando, FL
Founded
2009

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