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H&M

Global fast-fashion retailer of affordable clothing

People Relations Specialist - Logistics

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeAjax, ON, Canada$78.4k - $88.2k /yrIn-person

About the Job

Requirements

  • Expert knowledge and understanding of local labour law and regulations, including how to implement and apply them in the local workplace.
  • Profound knowledge of local logistics employee relations.
  • Expertise in conflict resolution, disciplinary concepts, processes and procedures, and workplace investigations.
  • Understanding of employee contracts, salary bandings, compensation, and benefits.
  • Ability to communicate and adapt methods based on circumstances, using empathy and sensitivity when needed.
  • Solid knowledge of processes across the employee lifecycle.
  • Functional understanding of distribution centre operations and role requirements across functions, including their interdependencies.
  • Strong coordination, prioritisation, and organisational skills.
  • Solid knowledge of all SuccessFactors functions.
  • Strong understanding of the People Strategy.

Responsibilities

  • Support the full employee lifecycle by contributing to and coordinating key people processes, ensuring a consistent and positive experience aligned with company goals.
  • Partner with the Distribution Centre Management team to provide guidance on people matters and organizational development.
  • Drive employee engagement and foster a culture of inclusion and diversity through everyday human resources processes and initiatives.
  • Support managers in building a safe, inclusive, and motivating work environment where team members feel seen, heard, and valued.
  • Partner with managers to address workplace concerns early and encourage constructive dialogue and timely resolution.
  • Support local change management activities and the rollout of global and regional human resources initiatives.
  • Manage conflict resolution, grievances, and disciplinary procedures to ensure fair and timely execution.
  • Support or lead union negotiations to foster positive labour relations.
  • Participate in mediations and legal proceedings as required to support resolution.
  • Collaborate with local, regional, and global human resources teams to ensure an aligned and effective human resources approach.
  • Maintain and report on human resources metrics such as recruitment, turnover, and training completion to support data-driven decisions.
  • Ensure compliance with local labour laws, internal policies, and union agreements through accurate documentation and up-to-date knowledge.
  • Coach and advise leaders on policies, labour laws, and employee concerns.
  • Ensure effective execution of employee-relations processes to promote compliance and efficiency.
  • Maintain employee-relations documentation in line with GDPR requirements.
  • Promote a healthy workplace culture in accordance with legal and ethical standards.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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