Food & Beverage Trainer

About InterContinental Grenada:

Opening Q4 2026, this stunning resort will offer 120 thoughtfully designed guest rooms and suites, complemented by a collection of exceptional restaurants and bars, a world-class spa, state-of-the-art fitness center, and a striking pool and Beach Club. With panoramic views overlooking La Sagesse Bay, this resort will offer expansive indoor and outdoor meeting and event space, seamlessly combining sophisticated luxury with the island’s stunning natural beauty.

Location: Grenada. This position is not eligible for remote work.

JOB OVERVIEW:

Provide classroom and individual training for incoming and current employees in Food & Beverage department to assist in building a more capable workforce and to improve retention.

DUTIES AND RESPONSIBILITIES:

• Ensure room is set-up according to specifications and is equipped with required training aides such as flipcharts, markers, pens, and audio/visual equipment, etc.  May conduct department orientation training for all newly hired employees in assigned department(s).

• Work with department management to identify individual’s with retraining needs.  Provide re-instruction for those individuals and follow up to ensure the deficiency is corrected.

• May cross train and certify trainers to facilitate training programs.   

• Consult with department management to establish training needs and associated budget requirements. 

• Prepare monthly training progress reports and communicate to management team members the previous month’s accomplishments and next month’s training objectives.

• Promote teamwork and quality service through daily communication and coordination with other departments.  Key contacts include hotel Training Manager, Regional Training Manager, and Corporate Training Department.

• Perform other duties as assigned.

ACCOUNTABILITY:

This is a training professional with training responsibility for one or more departments in a large full-service, luxury, resort, or major flagship hotel employing more than 150 employees.

Qualifications and Requirements:

Some college plus 3 years of related training experience, or an equivalent combination of education and experience.  Bachelor’s degree in Human Resources, Communications, Business Management or related field preferred. Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 25 pounds

• Frequently standing and walking

• Handling objects such as flip charts, audio/visual equipment.

Other:

• Communication skills are utilized a significant amount of time when interacting with others.
• Reading and writing abilities are utilized often when completing paperwork and reports, interpreting results, giving and receiving instructions, and training.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often. 
• May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.   

What We Offer

We'll reward all your hard work with great pay and benefits - in addition to career development, employee room discounts and great work culture. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics.

We are an equal opportunities employer.

About InterContinental Hotels & Resorts:

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, and we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand, and to be part of the brand, you will have a thirst for travel, a passion for culture, and an appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. 

IHG Hotels & Resorts gives every team member what they need to belong, grow, and make a difference in a collaborative environment.