Affinity is looking for a dynamic Customer Support Representative to join our growing team. As an Affinity Support Representative, you will help our growing user base leverage our product while delivering an amazing support experience. When you are not delighting customers you’ll be focused on creating resources to help our client base be successful in the form of knowledge base content, articles, video snippets, and more. This is a great role for anyone who enjoys being a part of a dynamic team in a fast-paced start-up environment.
Don’t meet every single requirement? Studies have shown that women and people of color are likely to only apply for jobs if they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyways. You may be the right candidate for this or other roles.
About Affinity
With more than 3,000 customers worldwide and backed by some of Silicon Valley’s best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed.
We use E-Verify
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.