Restaurant Service Manager
Red Robin
Restaurant Service Manager
Red Robin
Casual dining chain offering gourmet burgers
The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our company's standards, crafting an unparalleled experience for Guests by providing unbridled hospitality and creating memorable experiences. This position fosters a culture that continuously strives for improvement and embraces a better for being here mentality.
The role is also eligible to enjoy:
Share in the financial success of your restaurant with an uncapped bonus program
Referral bonuses for bringing new members to our team
Free shift meal and 50% discount on Red Robin food for your family
Closed on Thanksgiving and Christmas
Excellent opportunities to grow with us
To qualify for this role a great candidate has:
Must be 21 years of age
2 years of management experience
Open Availability (including but not limited to nights, weekends, holidays)
Reliable transportation
Strong communication and exceptional leadership skills. Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service
Strong P&L knowledge
Able to obtain required certifications/permits as required by state/local law
Working knowledge in Microsoft Excel, Outlook & Word
Preferred
Knowledgeable of local and State health codes
Experience with Workday, Aloha, NBO, and Hot schedules
Experience managing a team
Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.
Legal Disclosures
Pay Range (Base Pay): Pay range disclosed above.
Other Types of Compensation (subject to qualifications and requirements): Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.
Insurance (subject to qualifications and requirements): Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+).
Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay).
Paid Time Off (subject to qualifications and requirements): 0.03846 hours for each 1 hour worked.
Application Window: Red Robin accepts applications on an ongoing basis.
Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.
Red Robin Gourmet Burgers and Brews is a casual dining chain that serves gourmet burgers and a wide selection of brews to families, individuals, and groups. Customers order and eat at the restaurant, with options for takeout and delivery, and the menu features high-quality ingredients and diverse options, including seasonal specials. The company’s products work by offering a sit-down dining experience complemented by efficient service, plus the convenience of takeout and delivery, guided by promotions and limited-time offers to attract repeat visits. What sets Red Robin apart is its focus on premium burgers, a family-friendly environment, and a consistent emphasis on customer service and menu variety rather than just price competition. The company aims to grow its North American presence by delivering a distinct, engaging dining experience centered on quality, value, and timely promotions to attract and retain guests.
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