Full-Time

Large Enterprise Solution Engineer

Posted on 12/2/2024

Smartsheet

Smartsheet

1,001-5,000 employees

Cloud-based work management and automation software

Consumer Software
Enterprise Software
Education

Compensation Overview

$105k - $155kAnnually

+ Incentive Opportunity + RSU Stock Grant

Senior

Remote in USA

Position can be remote.

Category
Solution Engineering
Sales & Solution Engineering
Requirements
  • Software, preferably SaaS, technical pre-sales (SE) or technical sales experience
  • 5+ years experience as a Sales Engineer or relevant security position in SaaS, cyber security, and/or enterprise software
  • Experience working through difficult discussions with customers who are passionate about their security controls.
  • Deep understanding of the security compliance issues faced using cloud based SaaS.
  • Familiarity with SOC2 report formats and existing generally accepted security baselines and standards (e.g. CIS, NIST,FedRAMP, ISO, PCIDSS, OWASP, HIPAA...)
  • Ability to understand and map third party security baselines to internal implementations.
  • Experience participating in a complex, solution-based enterprise sales process
  • Experience managing customer Security Assessments or RFPs/RFIs
  • Experience working in a fast-paced, high growth software company where change is a constant
  • Willing to travel periodically based on customer and business need (less than 10%)
  • Currently have or working to obtain CISSP/CISA or GIAC GSEC
  • Nice to have in addition: CCSP/CCSK, SSCP or other industry standard security certifications.
  • Strong communication skills (written, verbal, presentation), with the ability to explain complex solutions to technical and non-technical end user personnel in large enterprises
  • Passion for working with leading edge, web-based technologies and a desire to expertly demonstrate Smartsheet’s functionality, use cases, governance controls, and compliance functionality for customers at any stage in their Smartsheet journey.
Responsibilities
  • Provide security/cyber security information and guidance as the Smartsheet subject matter expert to prospects, as well as current executive leadership and current customers.
  • Represent Smartsheet’s security and compliance capabilities to prospects in multi-month engagements and full cycle assessments; proactively support prospects in performing evaluations; ensure that prospects keep to their security evaluation scope and timelines.
  • Partner with sales executives and customer excellence by owning the security evaluation process in support of selling Smartsheet’s SaaS platform to prospects and F-5000 customers.
  • Be a recognized Smartsheet security expert and develop relationships with key stakeholders in the relevant customer and partner groups associated with SaaS Security and Compliance standards, policies and practices.
  • Serve as front-line expert for 'best practice' and prospect security issues, tracking these issues and ensuring prompt follow up.
  • Work closely with product management and operations as the customer advocate on security and administration feature requests.
  • Provide support for preparing security responses, FAQs, knowledge base and case support entries; help define 'best practices' for broad usage across large enterprises.
  • Occasionally travel to customer sites, serving as a technical resource to sales staff, as well as engaging with customer IT professionals regarding integration and data questions.
  • Assist Sales team on delivering on sales targets.
  • Other duties as assigned.

Smartsheet provides work management and automation solutions through its cloud-based platform, which helps businesses streamline operations, manage projects, and enhance collaboration. Users can create, share, and manage workflows that are customizable to fit their specific needs. The platform integrates with other popular applications, making it a versatile tool for various industries, including technology, healthcare, finance, and education. Unlike many competitors, Smartsheet operates on a subscription-based model, offering different pricing tiers to accommodate businesses of all sizes. The company also emphasizes user support and education, providing resources like self-paced learning, coaching sessions, and a knowledge base to help clients maximize their use of the platform. The goal of Smartsheet is to improve efficiency and productivity for its users.

Company Stage

IPO

Total Funding

$121.2M

Headquarters

Bellevue, Washington

Founded

2005

Growth & Insights
Headcount

6 month growth

2%

1 year growth

16%

2 year growth

20%
Simplify Jobs

Simplify's Take

What believers are saying

  • Significant investments from entities like Capstone Investment Advisors and Vanderbilt University indicate strong market confidence in Smartsheet's growth potential.
  • The appointment of experienced leaders like Jo Deal and Max Long suggests a strategic focus on enhancing organizational culture and go-to-market strategies.
  • Smartsheet's subscription-based model ensures a steady revenue stream, allowing continuous investment in platform improvements and innovation.

What critics are saying

  • The departure of co-founder Brent Frei and recent layoffs may signal internal instability and potential challenges in maintaining company culture.
  • Drastic shifts in market demand, as cited in recent layoffs, could impact Smartsheet's ability to sustain its growth trajectory.

What makes Smartsheet unique

  • Smartsheet's platform is highly customizable, allowing businesses to tailor workflows and projects to their specific needs, unlike more rigid competitors.
  • The seamless integration with other popular apps and platforms enhances Smartsheet's functionality, making it a versatile tool for improving business efficiency.
  • Smartsheet's comprehensive support and learning resources, including Smartsheet University, provide users with the skills and knowledge to maximize the platform's potential.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.