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Yale New Haven Health

Integrated hospital system with academic affiliations

ENT Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 12
Full-timeGreenwich, CT, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Must have graduated from an accredited medical assistant certificate program or phlebotomy program, or hold certification as a certified nursing assistant, emergency medical technician, or paramedic. Employees joining through a merger or acquisition may meet educational requirements through an appropriate combination of education, relevant experience, and current competencies.
  • At least one year of experience as a medical assistant, certified nursing assistant, emergency medical technician, ambulatory care associate, patient care associate/technician, paramedic, or phlebotomist is required. New graduates from an accredited medical assistant certificate program with less than one year of experience will be considered.
  • Experience with medical terminology and skills associated with medical assisting and CPR are required.
  • Must demonstrate knowledge and skills to provide age-appropriate care and understand growth and development across the lifespan, assess patient status, interpret relevant information, and provide care according to departmental policies and procedures.

Responsibilities

  • Collaborate with providers and clinical and clerical staff to provide direct and indirect care to patients and families.
  • Prepare patients for visits by obtaining height, weight, history, vital signs, and pulse oximetry, and document findings.
  • Maintain patient records, update census records, and provide records to designated recipients when requested.
  • Assist staff in collecting quality, utilization, and satisfaction data; participate in quality assurance monitoring of service, patient care, and operational efficiency; and follow up with interventions and problem solving indicated by documentation review and health care team feedback.
  • Coordinate billing and follow-up for each patient account and ensure providers submit timely and accurate billing.
  • Provide administrative and clerical coverage for the reception area as needed.
  • Perform other duties as assigned.

Desired Qualifications

  • Certification or registration as a CCMA, CMA, AAMA, or RMA is preferred; certification or registration may be accepted instead of graduation from an accredited medical assistant school.
  • Basic Life Support certification is preferred.

About the Company

Yale New Haven Health

Integrated hospital system with academic affiliations

Yale New Haven Health is a health system that operates five hospitals (Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, Westerly) and provides access to a wide network of primary care physicians and specialists through Northeast Medical Group and Yale Medicine. Through its affiliation with Yale University and Yale School of Medicine, it connects patients to the latest medical treatments and research. Its facilities and outpatient locations enable coordinated care across a single organization that aims to be more patient-focused, more accessible, and more cost-effective. The system delivers care by combining hospital services, primary and specialty care, and advanced clinical relationships to integrate treatment with ongoing research and clinical trials, offering patients access to innovative therapies and personalized treatment options.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New Haven, CT
Founded
1996

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