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AIL

Life insurance through AO Globe Life

Client Advisor - Career Advancement

Full-Time
No salary listed
Entry
Remote in USA
Remote

About the job

Requirements
  • Must be legally authorized to work in the United States.
  • Must have a reliable high-speed internet connection.
  • Must provide a Windows-based computer or laptop with webcam.
  • Must maintain a professional home office environment.
  • Must be able to obtain any required state insurance licensing.
  • Must be at least 18 years of age and legally eligible to work in the United States.
  • Must complete required training and participate in virtual meetings.
  • Must obtain the appropriate state Life and Health Insurance License before conducting licensed insurance activities.
  • Must complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
  • Must be comfortable using computers, Zoom, and virtual communication tools.
  • Must demonstrate communication, active listening, problem-solving, self-motivation, accountability, independent work, remote collaboration, organization, and time-management abilities.
Responsibilities
  • Guide new clients through the onboarding process.
  • Conduct virtual consultations through Zoom and phone.
  • Answer questions and provide professional support throughout the client experience.
  • Educate clients on available supplemental benefit programs.
  • Help clients identify coverage options that fit their individual needs.
  • Assist with enrollment and policy updates.
  • Maintain ongoing communication with clients.
  • Provide continued service and policy reviews.
  • Build trust through customer care and follow-up.
  • Maintain accurate client records and appointment schedules.
  • Ensure compliance with company policies and applicable state regulations.
  • Use virtual tools to manage workflow efficiently.
Desired Qualifications
  • Previous experience in customer service, client relations, healthcare, hospitality, education, financial services, or sales.
  • Interest in a performance-based career with opportunities for professional growth and advancement.

About the company

AIL is the American Income Life division within AO Globe Life, providing supplemental life and health insurance protection to working families. Its representatives help policyholders evaluate coverage for life, accidents and related financial risks, often through relationships with unions, associations and other affinity groups. The business uses a distributed agency model with remote and local sales opportunities across North America. This description follows the approved AO employer identity while retaining AIL as the recognizable insurance brand represented by the company record.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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