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TJX

Runs off-price clothing and home goods stores

Front End Coordinator

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeBaxter, MN, USA$15.50 - $16 /hrIn-person

About the Job

Requirements

  • Be available to work a flexible schedule, including nights and weekends.
  • Have a strong understanding of merchandising techniques.
  • Be able to multitask.
  • Have strong communication and organizational skills, with attention to detail.
  • Be able to respond appropriately to changes in direction or unexpected situations.
  • Work effectively with peers and supervisors as a team member.
  • Be able to train others.
  • Have 1 year of retail experience and 6 months of leadership experience.

Responsibilities

  • Promote an excellent customer experience by overseeing front-of-store Associates and ensuring prompt, courteous service and promotion of loyalty programs.
  • Create a positive internal and external customer experience.
  • Promote honesty and integrity and maintain confidentiality.
  • Take an active role in training and mentoring Associates on front-end principles.
  • Train and coach Associates on personalizing the customer experience while promoting loyalty programs.
  • Assign registers, support and respond to point-of-sale coverage needs, and coordinate breaks for all Associates.
  • Address customer concerns and issues promptly to ensure a positive customer experience.
  • Ensure Associates execute tasks and activities according to the store plan, prioritizing as needed.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities, and provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

About the Company

TJX

Runs off-price clothing and home goods stores

TJX runs off-price stores that sell brand-name clothing, shoes, accessories and home goods for less than department stores and malls charge, in the United States and abroad. Its best-known U.S. chains are T.J. Maxx, Marshalls and HomeGoods, which shoppers visit often because each store's mix of labels and products changes from week to week. Instead of ordering fixed seasonal collections, its buyers purchase closeouts, canceled orders and excess production directly from brands, and TJX makes money by reselling those goods at markdowns while keeping its own buying costs low. TJX was founded in 1987 and is headquartered in Framingham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Framingham, MA
Founded
1987

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