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Teleperformance Spain

Runs multilingual customer support and sales services

Italian Speaking Sales and Onboarding Specialist - Google Ads

Account ManagementConfirmed live in the last 24 hours
Full-timeBarcelona, Spain

About the Job

Requirements

  • A BA or BS degree, or equivalent practical experience.
  • C1 to C2 proficiency in Italian and C1 proficiency in English.
  • Proven sales and/or marketing experience; 1+ years is preferred, with a track record of winning clients in high-stakes, target-driven environments.
  • Regularly integrate artificial intelligence tools into workflows, interpret insights to personalize outreach, and have experience improving customer relationship management systems.
  • Deep understanding of Italian business etiquette, cultural nuances, and regional digital marketing ecosystems to position Google Ads effectively.
  • Awareness of local regulations, specifically the General Data Protection Regulation and data privacy, for compliant outreach.
  • Strong written and verbal presentation skills, including the ability to explain complex ideas persuasively and handle sophisticated return-on-investment questions.
  • Self-motivation, proactivity, resilience, ability to work independently and collaborate with a team, problem-solving, and relationship-building skills.
  • Business acumen and ability to conduct competitor analysis and analyze market trends to inform strategic positioning and target high-growth companies.
  • Ability to identify substantial expansion opportunities with skeptical clients and multiple agencies.

Responsibilities

  • Serve as a trusted advisor to onboard new clients, understand their objectives, and develop strategic, results-driven pay-per-click campaigns for immediate impact and long-term sustainability.
  • Drive revenue growth by selling to clients through outbound calls, increasing spend, and upselling campaigns.
  • Engage with the Italian market to identify customer needs, offer adapted solutions, and identify potential future high-growth businesses.
  • Manage a high volume of accounts and potential clients daily, maintaining an updated customer database with complete and accurate information.
  • Meet or exceed performance targets and sales key performance indicators.
  • Build long-term loyalty and satisfaction by cultivating relationships with stakeholders and providing timely resolutions to inquiries.
  • Adapt to changing customer needs and business priorities while ensuring high-quality service and sales support.

Desired Qualifications

  • A Master of Arts or Master of Science degree in Marketing or Communications.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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