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Catholic Community Services of Western Washington

Delivers social services, housing, counseling.

Adult Day Care Lead Program Assistant

Residential & Direct SupportUpdated on Nov 10
Full-timeTacoma, WA, USA$24.58 - $28.27In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • A valid Certified Nursing Assistant (CNA), Nursing Assistant Certified (NAC), or Home Care Assistant (HCA) certification is required.
  • Annual certifications required by Washington State law must be maintained.
  • Three years of experience working with vulnerable populations while holding one of the listed certifications is required.
  • A Food Handlers Card must be obtained within two weeks of employment.
  • First Aid and CPR certification must be held or obtained within two weeks of employment.
  • Two years of experience working as an Activities Assistant or scheduling activities is required.
  • Two years of experience working with the homeless population is required.
  • Proof of a negative tuberculosis test from within the past 12 months is required.
  • A Food Worker Card must be obtained within the first three months of employment.
  • Applicants must pass required background checks before an offer of employment.
  • The candidate must be able to show compassion, remain nonjudgmental, and set clear personal boundaries.
  • The candidate must be able to set clear limits and consequences and manage triangulation involving guests and staff.
  • The candidate must take initiative and ownership of the position, proactively solve problems, and communicate effectively with the team.
  • The candidate must help form and maintain a strong team commitment with staff.
  • The candidate must be able to work with diverse populations, including people with active mental health and chemical dependency issues.
  • The candidate must demonstrate the attitudes, knowledge, and skills needed to provide culturally competent services and work effectively in multicultural situations.

Responsibilities

  • Support a monthly calendar of diverse programming aligned with clients' therapeutic and social needs, and conduct ongoing informal safety assessments during interactions and activities.
  • Support daily implementation of scheduled activities to ensure high-quality services that meet Chapter 388-71 WAC standards.
  • As directed by the Program Manager or designee, distribute staff assignments and volunteer support so scheduled activities are adequately facilitated and safe.
  • Under the Program Manager's direction, assist clients with mobility, transportation, and activities of daily living, including eating, toileting, repositioning, transferring, and personal hygiene, while preserving dignity and privacy.
  • Respond to emerging concerns using de-escalation and established emergency procedures to maintain a safe environment.
  • Monitor client moods, behaviors, and physical safety, and report noticeable changes in daily communication logs and to the Program Manager or designee.
  • Clean, organize, and maintain the program's activity space, equipment, and supplies.
  • Seek client input so activities respond to individual needs, preferences, daily routines, and goals in negotiated care plans.
  • Facilitate activities centered on client abilities and accomplishments, with participation based on strengths and competencies rather than limitations.
  • Promote autonomy and choice by assisting only when necessary and encouraging independence in social interactions and recreational activities.
  • Maintain a calm, welcoming environment that fosters trust and validates clients' lived experiences.
  • Facilitate opportunities for clients to build and maintain relationships with family, friends, and community members as informed by the client.
  • Adapt interactions and activities to clients' cultural backgrounds, identities, beliefs, values, traditions, and communication styles.
  • Collaborate with the team to explore and plan community-based activities that encourage social inclusion and belonging.
  • Maintain accurate daily communication logs and participation notes in compliance with WAC 388-71 reporting requirements.
  • Complete case notes and daily service delivery documentation using the Program Manager's template.
  • Maintain accurate documentation focused on individualized interventions and observations from PCSPs.
  • Use person-first, non-stigmatizing, and inclusive language in verbal and written communications.
  • Participate in regular coaching and evaluations to keep service delivery aligned with Catholic Community Services guiding principles and WAC requirements.
  • Perform adjusted duties or assignments as directed by the Program Manager or designee to meet program needs and maintain client safety and success.
  • Work as part of a multidisciplinary team to support consistent communication and comprehensive care across clients' social, emotional, spiritual, and physical needs.

Desired Qualifications

  • An associate degree in Social Services or a similar field is preferred.
  • Washington State Medication Assistant Certification Endorsement (MACE) is preferred.
  • Experience working in trauma-informed care is preferred.
  • Experience working in wraparound services is preferred.
  • Experience working in person-centered planning is preferred.

About the Company

Catholic Community Services of Western Washington

Delivers social services, housing, counseling.

Catholic Community Services of Western Washington runs 180+ social services across Western Washington to help people in need, including housing, emergency aid, mental health support, pregnancy and youth programs, and senior services. Its housing arm provides stable homes and home care through Catholic Housing Services and its Family Centers support families and communities to stay safe and healthy. The group differentiates itself by being the region’s largest private social service provider with a broad, faith-based mission and a focus on advocacy to change unfair systems. Its goal is to help vulnerable people secure safe housing, thrive in strong families, and live with dignity while pursuing systemic improvements in society.

Company size
1,001-5,000
Company stage
Grant
Total funding
$10M
Headquarters
Seattle, WA
Founded
1991

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