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NEC Software Solutions

Public-sector software and digital services

Business Analyst

Full-TimeUpdated on 10/23/2026
No salary listed
Senior, Expert
Mumbai, Maharashtra, India
HybridHybrid; 12 days from the office. The role description specifies Worli, Mumbai.
Business & StrategyBusiness Analysis

About the job

Requirements
  • Ability to connect, communicate, and collaborate effectively with end users and the onshore business team.
  • Ability to communicate and collaborate effectively with onshore and offshore development and quality assurance teams.
  • Ability to write, present, and articulate functional requirements as formal documents for waterfall development or user stories for Agile methodology.
  • Ability to analyze and correlate multiple business functionalities and their cascading effects across applications for customer change requests.
  • Knowledge of prioritizing, estimating, and scheduling tasks based on sprint timelines and business priorities.
Responsibilities
  • Act as the primary contact and source of knowledge for offshore development and test teams on business functionality for selected large-scale Public Safety applications.
  • Analyze customer requirements and create high-quality functional definitions for development and test teams as functional specifications or user stories, depending on the methodology.
  • Provide a link between offshore development and test teams and onshore teams regarding business requirements and functionality.
  • Work with Product Owners, Product Managers, and onshore Business Analysts to ensure offshore-built software meets functional requirements.
  • Work with quality assurance teams to ensure solutions are adequately tested and meet stated business requirements.
  • Respond to development team queries about product functionality, consulting Product Owners, Product Managers, and onshore Business Analysts as needed.
  • Assist with prioritizing features for development.
  • Work with the UK-based team to understand, categorize, and prioritize internal and external change requests and defects.
  • Assist in preparing system test plans, define test scenarios for features, and collaborate with the quality assurance team on the scope of upcoming releases or sprints.
  • Analyze and document business processes and workflows.
Desired Qualifications
  • Familiarity with the Public Safety domain.
  • Experience with Agile project development, particularly Scrum, including writing user stories, managing the product backlog, discussing and finalizing sprint features, and guiding the team through planned functionality for estimation.
  • Review test cases prepared by the quality assurance team.
  • Provide day-to-day guidance, direction, and detailed clarification on requirements and conflicts to development and quality assurance teams.
  • Escalate issues that may affect scope or delivery schedules and propose alternatives to help resolve them.
  • Implement and adhere to existing processes, proactively suggest improvements, and implement agreed process improvements to enhance team performance, productivity, and morale.
  • Basic knowledge of estimation.

About the company

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NEC Software Solutions

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NEC Software Solutions is a software and services company focused on public-sector organizations. It develops systems for government, public safety, healthcare, housing, transport, and other essential services. Public agencies and regulated service providers use its applications for case management, operations, citizen services, payments, data, and workflow automation. The business combines software products with implementation, managed services, cloud operations, consulting, and customer support. Roles span product, engineering, data, implementation, service delivery, security, sales, and support.

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