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Massive Rocket

Automated CRM program execution platform

Enterprise Account Executive - Quick Service Restaurant

Account ExecutivePosted on Nov 13
Full-timeRemote in UKNo salary listed

About the Job

Requirements

  • Strong experience managing and growing large, multi-market enterprise accounts within a CRM, MarTech, digital, agency, or consulting environment.
  • Proven experience selling complex professional services engagements rather than SaaS licences alone.
  • A track record of identifying and winning opportunities across new departments, markets, business units, or brands within global organisations.
  • Strong commercial acumen, with experience owning forecasts, shaping scopes and fees, and protecting margin during negotiations.
  • Experience managing complex, multi-stakeholder enterprise sales cycles from initial conversation through to signed engagement.
  • Ability to build trusted relationships with senior stakeholders and influence teams across functions.
  • Experience working with global and geographically distributed client organisations.
  • Excellent presentation, written, and verbal communication skills.
  • Fluent English, both written and spoken.

Responsibilities

  • Identify and develop new growth opportunities across a portfolio of strategic enterprise accounts.
  • Build senior, multi-threaded relationships across global, regional, and local client stakeholders.
  • Lead complex enterprise sales cycles from initial opportunity through discovery, solution shaping, commercial negotiations, and contract signature.
  • Own account growth plans with clear revenue, margin, pipeline, and relationship objectives.
  • Shape scopes, pricing, and commercial terms for complex, multi-market engagements while protecting profitability.
  • Maintain accurate forecasts and pipeline visibility for Finance and Operations.
  • Lead senior QBRs and EBRs, using client outcomes and ROI to create new growth opportunities.
  • Partner with Account Management, Delivery, PMO, and internal specialists to develop commercially strong client propositions.
  • Support major renewal discussions when commercial expertise is required, while Account Management retains ownership of renewals.
  • Mentor Account Managers and Account Executives and help establish best practices for enterprise account growth.
  • Represent Massive Rocket at senior client meetings and relevant industry events.

Desired Qualifications

  • Experience working with QSR, convenience, or multi-site retail brands.
  • Understanding of franchise structures, customer behaviour, loyalty economics, and customer engagement.
  • Experience growing strategic accounts across multiple markets and buying cycles.
  • A strong background in CRM, customer engagement, MarTech, or data-driven transformation.
  • Experience mentoring commercial or account management teams.

About the Company

Massive Rocket

Automated CRM program execution platform

Massive Rocket provides a standardized, automated approach to running CRM programs for Braze customers. It offers tools and processes designed to help Braze users achieve value quickly, consistently, and predictably by guiding the execution of CRM campaigns and workflows. How it works: The platform pairs ready-to-use tools and established processes with Braze-based CRM programs, offering repeatable workflows and automation to manage campaigns, communications, and measurement from start to finish. How it differs: It focuses on standardization and automation tailored to Braze customers, delivering consistent outcomes and faster time-to-value compared to ad hoc CRM efforts. Goal: Help Braze customers realize faster and more predictable improvements from their CRM programs by providing a clear, repeatable path from setup to measurable results.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
2016

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