Plant Operations Administrative

When you work at THE FORUM, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

THE FORUM is recruiting for a hospitality focused Plants Ops Administrative to join our team! Provide executive-level administrative support to the Plant Operations Director and department leadership; process invoices, manage work order system and associated quality control reporting processes; schedule departmental meetings and special projects; manage departmental correspondence; assist with CAPEX project management and supportive documentation; assist with scheduling and monitoring preventive maintenance program. Maintain an orderly, efficient, professional office. Follow the direction of the department management staff and complete duties in a timely manager while meeting or exceeding The Forum hospitality and service standards. 

Maintain an orderly, efficient, professional office. Follow the direction of the department management staff and complete duties in a timely manager while meeting or exceeding The Forum hospitality and service standards. 

Employment Status: Full Time

Shift Schedule: 8:30am-5:00pm- must be available to work some weekends.

Hourly range: $ 24.37- $ 31.69

Why You'll Love Working Here

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, and Pet Insurance
• Competitive benefits and 401(k) with company match
• Referral Bonus Program - Up to $500 per referral!
• Generous PTO, Paid Holidays and Bereavement Leaves
• Employee Assistance Program & a Safe and clean work environment 
• Birthday Celebration, Service Tenure Awards and Monthly Employee Engagement Activities
• Career Advancement Opportunities
• Tuition Reimbursement Program
• A warm, engaging, and mission-driven workplace where your impact truly matters
• Opportunity to make a meaningful impact on residents' lives

Here are a few of the daily responsibilities of a Plant Ops. Administrative:

• Be first point of contact for the Resident Help Desk during normal working hours. 
• Main point of contact for contractors (check-in, scheduling, and collecting invoices). 
• Assist Plant Ops Management staff (Director, Associate Director) with various duties and requests as needed. 
• Handle all calls from the Front Desk staff that require immediate attention. 
•  Add, remove and update resident profiles in Worxhub. 
• Comply with management, objectives, department, and SOP’s.  Place orders for supplies for department needs through PO (purchase Order) system in department after receiving management approval. 
• Take resident complaints and work with team members to resolve issues or seek management direction. 
• Handle all key requests, garage door openers for residents, team members and Sales Office.
• Assist with reports as requested by Department Director. 
• Maintain an accurate and organized filling system. 
• Match up invoices with material requisitions, packing slips, and delivery slips. 
• Maintain a financial record system using department budget management system. 
• Oversee charge slips/credit slips for residents and Sales Office. Maintain accurate log sheets.
• Checkbook maintained on a weekly basis and coded to the correct and appropriate account. 
• Properly track and administer maintenance contracts of department. 
• Assist with planning, organizing, entering information, and maintaining WorxHub. Take service requests from residents. 
• Maintain up to date profiles for residents noting preferences, locations, and contact information.
• Input physical plant assets in Worxhub, and any newly installed assets specific to each unit for IL/HCC. 
• Follow up on all work orders and call back residents/managers on the status of pending work orders. 
•  Coordinate all Landscape work order requests with residents.  

Here are a few of the qualifications we need you to have:

• Knowledge of Word Perfect, Excel, and calendar plus: ability to use a personal computer, typewriters and other office equipment. 
• Account Payable Experience
• Have proficient knowledge of bookkeeping and financial record keeping using the department budget management system. 
• Ability to effectively communicate with residents, families, supervisors and community team members. 
• Ability to perform duties with minimal supervision. 
• Willingness to work with the elderly. 

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer