USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.

Find out more at: www.gouspack.com

At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!

USPack’s Benefits for Full Time positions include:

• 401(K)

• Health Insurance

• Disability/Life Insurance

• Paid Time Off (PTO)

• Paid Holidays

USPack’s Benefits for Part Time positions include:

• 401(K)

• Paid Sick Time

The IC (Independent Contractor) Compliance Specialist role is responsible for the processing, compliance review, data entry, and filing of Independent Contractor records, in support of an efficient and compliant field operation. The ideal candidate will have a high level of attention to detail, the ability to effectively multi-task in a fast-paced environment and demonstrate excellent problem-solving skills. This position serves as the primary communicator between our internal field operations staff and outside inquiries in relation to current and potential Independent Contractor’s contracting and compliance. A sense of commitment to customer satisfaction and the ability to work well in a team environment are ideal for this position. Superior communication skills and a positive, friendly attitude are critical to succeed in this role.

To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties and Responsibilities:

Maintain the integrity of departmental records through timely and accurate processing of all required paperwork.
Review daily requests to set up new Independent Contractors by reviewing incoming contracts and accompanying required documentation for compliance to company and legal standards.
Run and analyze MVR reports and background checks for potential and existing independent contractors.
Follow up with Operations Managers for missing or illegible contracting paperwork.
Assist the Operations team with contracting issues and/or questions regarding the contracting processes.
Enter required Independent Contractor data into industry specific software program.
Assign vendor numbers to new Independent Contractors and communicate the assignment to the Operations team.
Handle responses to Independent Contractor inquiries regarding driver opportunities, contracting requirements, and other driver related issues.
Prepare reports and conduct analysis as requested.
Responsible for the maintenance of all independent contractor files, including daily filing.
Perform other duties as assigned.

Knowledge, Skills, and Abilities:

Must be extremely detail oriented.
Highly proficient computer skills must be able to toggle between multiple screens.
Ability to understand the Independent Contractor relationship.
Must be able to work with repetitive details and with routine responsibilities.
Must have customer service and/or personnel support experience.
Must be able to establish a high level of trust and credibility in the organization.
Must be able to work effectively and efficiently in a fast-paced environment.
Must be able to demonstrate quantitative and analytical skills.
Must be able to effectively communicate verbally and in writing at all levels of the
organization.
Software programs including but not limited to MS Word, Excel, Outlook and database software.
Ability to lift 25 pounds on occasion.
Ability to work overtime as necessary.

Education, Experience, Certificates, and Licenses:

High school diploma or GED required.
Associate degree and/or bachelor’s degree in related discipline preferred.
2-5 years of previous administrative, legal, and/or compliance related experience required.
Compliance and/or legal certificates preferred.

Shift Days: Monday-Friday

Shift Hours: 9:00am-5:30pm(Available to work extra hours, weekends, and holidays preferred.)

Pay Rate: up to $19.00 per hour (Dependent upon experience level.)

At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.

We are:

Driven by integrity – We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.

Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion.

Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success.

Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it.

Driven by innovation – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead and embracing change. It’s about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible.

If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: Recruiting(AT)gouspack.com

About the company

USPack Logistics handles final-mile delivery of large, bulky items with white-glove service across the United States. It uses a nationwide network of crossdocking facilities to move products directly from suppliers to customers, enabling time savings and cost reductions. The company offers customized logistics solutions that include professional installations and proactive delivery updates, aiming to maximize clients’ ROI. Its focus on healthcare, retail, and large-item logistics, along with a long track record and tailored service contracts, differentiates it from competitors. The goal is to optimize client operations, increase delivery visibility, and lower logistics costs while ensuring reliable, white-glove final-mile service.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1986

Get referred to USPack Logistics

See people who can refer or advise you

Simplify's Take

What believers are saying

USPack's July 2026 site pushes same-day, 24/7 delivery, signaling ongoing demand.
The company's March 4, 2026 update emphasizes routing, driver management, and compliance.
Healthcare logistics keeps expanding through pharmacies, hospital systems, labs, and long-term care facilities.

What critics are saying

USPack settled a $2.85 million courier misclassification case in February 2023.
The 2022 DOL consent judgment imposed $575,000 and nationwide FLSA compliance obligations.
If regulators reclassify drivers, USPack's asset-light economics collapse quickly.

What makes USPack Logistics unique

USPack's nationwide final-mile network spans healthcare, retail, and big-bulky deliveries.
USPack Healthcare, launched January 4, 2024, targets clinical trials and nuclear medicine.
NewSpring Holdings recapitalized USPack in 2026, backing a specialized asset-light model.

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Benefits

Health Insurance
Disability Insurance
Paid Vacation
Paid Holidays
401(k) Retirement Plan
Paid Sick Leave
Remote Work Options

Company News

PR Newswire

Jan 4th, 2024

Uspack Launches Uspack Healthcare And Unveils New Branding

Brand refresh reflects the company's commitment to provide high-touch, tech-enabled final mile services to Healthcare, Retail, and Big & Bulky customers.ORLANDO, Fla., Jan. 4, 2024 /PRNewswire/ -- USPack, a national leader in same-day, final-mile delivery solutions, and a NewSpring Holdings platform company, today unveils new branding and launches USPack Healthcare. These moves mark a significant milestone in USPack's evolution and position the company at the forefront of innovation and customized final mile solutions, catering to the growing needs of healthcare, retail, and big & bulky customers in the modern logistics landscape.For over 30 years USPack has led the way in building tailored logistics solutions for some of the most prestigious names in healthcare including pharmacies, major hospital systems, and labs. More recently, USPack has quickly expanded into providing more complex and critical solutions supporting clinical trials, nuclear medicine, medical devices, and long-term care facilities, ultimately contributing to improved patient care and outcomes. In response to the ever-evolving landscape of the healthcare industry, USPack is committed to enhancing operational efficiency and ensuring the timely delivery of critical supplies by formalizing USPack Healthcare. Existing customers will continue to have the same high-touch service levels and benefit from increased supply chain visibility.As the final mile logistics industry undergoes transformative changes driven by technological advancements and customer demands, USPack has built a nationwide reputation for customizable logistics solutions encompassing speed, efficiency, and accuracy

PRLog

Apr 6th, 2023

Uspack Script Partners With Mededge For Intelligent Delivery Management Solution, Scriptrack

ContactMedEdge Solutions, [email protected] MedEdge Solutions, LLC.501-404-7981End-- MedEdge Solutions, the leader in pharmacy ancillary software and data services, announced a partnership with USPack Script, a national leader in same-day final-mile logistics and a NewSpring Holdings platform company, as an asset to its Pharmacy Delivery Management Solution Platform, ScripTrack.ScripTrack's intelligent delivery management solution allows pharmacies to streamline the shipping process by easily communicating shipments to patients, identifying delivery expectations, and capturing digital proof of delivery. By tracking this, pharmacies can stress less about managing multiple couriers and mitigating payer audits and focus more on patient needs using a single portal."Providers struggle every day to get lifesaving medicines and products for their patients; they should not have to struggle to manage those shipments. ScripTrack is a cost-effective solution which takes the burden off the pharmacy team and allows them to focus on positive outcomes for their patient and communicating shipment progress to their patients.", said Brandon Carpenter, CEO, MedEdge Solutions. "We are ecstatic to join forces with an industry leader like USPack Script, that is committed to using cutting-edge technology solutions to improve the visibility, scalability, and reliability of transportation logistics.".With a major focus on the specialty and infusion pharmacy market, USPack Script provides their pharmacy customers with real-time ETA, POD, and chain of custody tracking data. "In today's dynamic demand environment, pharmacies, prescribers, and patients rely on USPack Script illustrious distribution solutions to optimize shipping processes. We are excited to partner with MedEdge, a team committed to providing innovative and pharmacy-focused technology whose result-driven outcomes align with our commitment to customer satisfaction and sustained success.", says Michael McLendon, Vice President of National Accounts.MedEdge provides ancillary pharmacy software and data services to support the post-acute pharmacy industry

USPack

Aug 1st, 2022

USPack Logistics Corp. hired Michael Clark as CEO on Aug 1st 22'.

USPack, a national leader in the same-day, final-mile delivery industry and a NewSpring Holdings platform company, today announced that the company has named Michael Clark (“Mike”) as CEO, effective immediately.

USPack

Mar 23rd, 2022

USPack Logistics Corp. hired Kyle Wall as Senior Vice President of Terminal Operations on Mar 23rd 22'.

USPack, a national leader in high-speed final-mile logistics and a NewSpring Holdings platform company, today announced a strategic addition to its leadership team with the hiring of Kyle Wall, Senior Vice President of Terminal Operations.

USPack

Dec 6th, 2021

USPack Logistics Corp. launches ADDI Portal

USPack is proud to announce the release of three new features for its customer interface, ADDI Portal.

USPack Logistics

Independent Contractor Compliance Specialist

About the job

Duties and Responsibilities:

Knowledge, Skills, and Abilities:

Education, Experience, Certificates, and Licenses:

About the company

Get referred to USPack Logistics

Simplify's Take

What believers are saying

What critics are saying

What makes USPack Logistics unique

Benefits

Company News