Fixed Income Operations Specialist

About Nu

Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.

Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.

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About the Role

We are looking for a professional to join our Fixed Income Operations team. This is a strategic position, essential to ensure that investment operations are conducted with fluidity, efficiency, and security, in strict compliance with the best market practices. This professional will act as a link between the business, product, and engineering areas, ensuring the alignment and integration of deliverables with a very innovative vision, we want to do things differently. Their performance will be crucial to maintain high standards of governance, mitigate operational risks, and sustain excellence in all routines. We are looking for someone who is committed to quality and is eager for innovation, contributing to the exponential and sustainable growth of the investment area and to the mission of offering high-quality products and services to our clients.

You’ll be Responsible for

• Supervise and ensure the correct functioning of operational routines, ensuring fluidity, efficiency, and security in all processes.

• Partner with leadership to guide and engage the team, promoting an environment of development and autonomy.

• Ensure compliance with internal policies and external regulations, addressing regulatory matters and keeping up to date with the rules and requirements of the financial market.

• Develop and implement efficient operational processes and controls, in collaboration with the engineering team and other stakeholders.

• Actively participate in defining the area's roadmap, ensuring project alignment with product and engineering teams.

• Actively participate in risk management and mitigation of potential failures, with a focus on governance and operational excellence.

• Collaborate with other areas such as Compliance, Legal, and Operational Risk, ensuring integration and adherence to internal processes.

• Manage the systems used by the area, ensuring correct configuration and access to them, in addition to deeply understanding the functioning of investment systems.

• Conduct activities related to the settlement and processing of fixed income assets, with an emphasis on private credit, financial events, and custody.

• Participate in the resolution of operational problems and incident investigations, providing necessary support and information, including in internal and external audit processes.

• Support the implementation of new financial products, contributing with their technical knowledge in fixed income assets and custody operations.

• Supervise and ensure compliance with control action plans, ensuring resolution within established deadlines.

What We're Looking For Someone Who Has

• Professional with proven experience in Operations and Fixed Income products.

• Robust support in the implementation and validation of new systems.

• INOA System - Fixed Income Modules - OBR, File Interface (FI), Instrument Manager (IM), Bond Broker (BB).

• Fixed Income Products (Banking [CDB, LCA, and LCI] and Private Credit [CRA, CRI, and Debêntures]).

• Fixed Income Reporting.

• Asset Portability (Examples: Transfer, Donation, Estate Settlement);

• Motivated to have innovation as their main objective.

• Technology skills and knowledge to be able to boost discussions with product and engineering teams.

• Programming experience with Python and SQL (will be a plus).

• English speaking (will be a plus).

• Vast knowledge of the investment market, covering applicable concepts, practices, and regulations.

• Technical mastery in fixed income assets, especially in private credit, and familiarity with the settlement, custody, and financial events processes.

• In-depth knowledge of investment systems and operation of platforms such as CETIP, SELIC, and internal systems.

• Experience in implementing new fixed income products, with the ability to support and actively participate in the entire implementation cycle.

• Ability to develop and implement efficient operational processes and controls, aligned with best practices and regulatory requirements.

• Experience working collaboratively with other areas, such as product, engineering, compliance, legal, and operational risk.

• Proactivity to participate in strategic definitions and area roadmap, always seeking operational excellence and risk mitigation.

• Analytical profile, with a focus on results and the ability to handle simultaneous demands in a dynamic environment.

• Commitment to quality, governance, and value delivery in all activities.

Location

São Paulo, Brazil

Work model

Hybrid

Office requirement

2-3 days per week at the office.

Our Benefits

• Chance of earning equity at Nubank

• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)

• Public Transportation Commuting Benefit (Vale-Transporte)

• NuCare – Psychological, Financial and Legal Assistance Program

• Life Insurance

• Medical Plan

• Dental Plan

• NuLanguage – Language Course Program

• Nucleo - Our learning platform of courses

• Extended Parental Leave

• Daycare Allowance

• Parental Consultancy

• Work-from-home Allowance

• Gym Partnerships

• 30 days of paid vacation

• Relocation Assistance Package, if applicable

Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.

To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here