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Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Lead Security Field Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeHonolulu, HI, USA$67.1k - $101k /yr

About the Job

Requirements

  • Seven years of experience in the job offered or a related occupation.
  • Seven years of experience involving IT networking, network security, understanding of cybersecurity, camera installation and wiring, programming, graphics design, and submittal design and project management.
  • Honeywell Third Party Integration Certification is required.
  • Applicants must complete the Lead Field Service Technician skills assessment form as part of the application; only applicants who complete it will be considered.

Responsibilities

  • Install, configure, and support network and software infrastructure for Honeywell Enterprise Buildings Integrator Fire, Security, Healthcare Technologies, and Building Automation systems on routine and complex projects.
  • Act as the primary liaison to client IT departments to define scope, plan integrations, and implement network solutions.
  • Provide IT, network, and software consulting and support across the project lifecycle, including sales, implementation, and service.
  • Build and maintain secure network infrastructure, including routers and firewalls, and ensure cybersecurity standards are met.
  • Collaborate with Project and Service Specialists to resolve technical issues during installation and service calls.
  • Assist the sales team in proposal development by providing technical designs and advanced recommendations for customized solutions.
  • Execute technical delivery across multiple projects, including programming, graphics development, startup, testing, customer training, documentation, and post-installation support.
  • Conduct detailed system audits, custom integrations, and enterprise-level upgrades, and act as lead when needed.
  • Identify project risks and collaborate with stakeholders to develop mitigation strategies to meet timelines and budgets.
  • Work with Project and Operations Managers to coordinate project activities, assess quality, manage scope changes, and enhance customer satisfaction.
  • Interpret design documents and contracts to determine and execute technical requirements, and support estimating and planning efforts.
  • Develop formal submittals, including schematics and technical documentation, to support implementation tasks.
  • Deliver on-site startup and turnover support, and provide advanced diagnostics and troubleshooting for software, hardware, and installation issues.
  • Review and recommend tools and technologies to enhance team productivity and operational efficiency.

About the Company

Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Honeywell operates in four main areas—aerospace, building automation, performance materials and technologies (PMT), and safety and productivity solutions (SPS). Its products couple hardware, software, and services, delivering integrated solutions for customers in design, manufacturing, installation, maintenance, and analytics. It stands out through a broad, diversified portfolio, a global presence, and the ability to connect multiple stages of the product lifecycle into one ecosystem. The company aims to help customers operate more reliably and efficiently, reduce costs and environmental impact, and grow recurring revenue by offering solutions, services, and digital platforms that link its hardware and software offerings.

Company size
10,001+
Company stage
IPO
Headquarters
Charlotte, NC
Founded
1906

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