Employee Relations Rep II

JOB DESCRIPTION 
JOB TITLE: Employee Relations Rep II

BUSINESS UNIT: Human Resoruces 

REPORTS TO: Manager Employee Relations

RECEIVES DIRECTION FROM: Manager Relations

                                                                                                                     
POSITION SUMMARY: 

The Employee Relations Representative is responsible for managing employee relations matters, ensuring fair and consistent application of company policies, and fostering a positive workplace culture. Based at Laemchabang Chonburi facility, this role serves as a trusted advisor to managers and employees, disciplinary actions, and compliance with labor laws. The position requires strong interpersonal skills, sound judgment, and the ability to balance employee advocacy with organizational objectives.

Key Responsibilities
Employee Relations Case Management
•    Investigate and resolve general employee relations issues including grievances, complaints, and disciplinary matters.

Compliance & Policy Alignment
•    Maintain up-to-date knowledge of labor laws, regulations, and internal policies.
•    Ensure employee relations practices comply with local employment standards and global HR guidelines.
•    Support audits and reporting requirements related to employee relations.

Advisory & Stakeholder Support
•    Partner with HR colleagues to support engagement, and retention initiatives.

Conflict Resolution & Mediation
•    Facilitate conflict resolution sessions between employees and managers.
•    Promote a culture of respect, inclusion, and accountability.

Global Program Alignment
•    Align local employee relations practices with global HR initiatives and timelines.
•    Act as a liaison between local HR and global HR teams to ensure consistency in employee relations strategies.

Educational Qualification
•    Bachelor’s degree in Human Resources, Business Administration, Law, or related field.
•    Training in conflict resolution, mediation, or employment law is a plus.

Experience and/or Soft Skills Required
•    3-5 years of progressive HR experience with a focus on employee relations.
•    Strong working knowledge of labor law and employment standards.
•    Experience handling investigations and disciplinary processes.
•    Excellent communication, interpersonal, and negotiation skills.
•    Ability to manage sensitive issues with discretion and professionalism.
•    Strong analytical skills with the ability to interpret employee relations data and trends.