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UT Southwestern Medical Center

Academic medical center and health system

Unit Secretary

Clinical Support & Patient AdministrationPosted on Nov 10
Full-timeDallas, TX, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Hospital and/or acute care experience is preferred.
  • A Certified Health Unit Coordinator certification is listed; specialty areas may have increased certification requirements as dictated by the unit or standard of care.
  • The role requires a working knowledge of medical terminology.
  • The role requires maintaining a high level of service.
  • The role requires bending or leaning over, standing, stooping, and walking, and work in clinical, hospital, or office settings.
  • The position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

Responsibilities

  • Maintain a high level of service for internal and external customers.
  • Answer phones and ensure patient requests are disseminated to nursing staff as appropriate.
  • Communicate repeated patient requests to appropriate staff or the Charge Nurse as necessary.
  • Transcribe orders accurately and promptly.
  • Write legibly on appropriate forms and include required dates, times, and signatures.
  • Coordinate scheduling of tests and procedures with appropriate departments efficiently and promptly.
  • Make orders available for nurse review after initial transcription; generate accurate computer entries based on transcribed orders, including essential patient information such as allergies and isolation precautions; and route computer entries and paperwork.
  • Prioritize stat and now orders over routine orders, and communicate priority orders, incomplete or illegible orders, or use of non-approved abbreviations to the Charge Nurse in a timely manner.
  • File reports and documents in the appropriate areas of the patient's medical record according to policy; place lab results on the chart before physician rounds; thin patient charts and store thinned records in unit-based files according to policy; and review discharged patients' medical records to ensure reports and documents are stamped for the designated patient and ordered according to policy.
  • Keep the unit stocked with supplies and forms; check par levels and order supplies; stock patient rooms and the nursing station; check specialty trays and supplies and ensure items have not expired; coordinate equipment repairs with BioMed and track items under repair.
  • Ensure correct patient bed status, enter unit charges daily, return rental equipment, and make runs to the lab, pharmacy, or central supply as necessary.
  • Communicate appropriately with patients, families, physicians, and staff; relay information to appropriate personnel accurately and promptly; give staff and the Charge Nurse status reports on pending items; and immediately alert a nurse when patient or family issues appear unresolved.
  • Follow established policies, be accountable for workplace actions, report errors promptly, and orient new staff and students to work areas.
  • Collaborate with nursing staff and hospital employees to create an environment conducive to retaining qualified personnel.
  • Use downtime to assist others and/or provide additional amenities to patients and their families.
  • Perform duties that may include direct interaction with or care for patients or human-subjects research participants, or regularly maintaining, modifying, releasing, or otherwise affecting patient records (including patient financial records) or human-subjects research records.
  • Perform other duties as assigned.

About the Company

UT Southwestern Medical Center

Academic medical center and health system

UT Southwestern Medical Center is an academic medical center in Dallas, Texas, integrating patient care, biomedical research, and medical education. It operates a main campus and regional medical centers alongside four schools, including a medical school and graduate programs in health professions and public health. What sets UT Southwestern apart is research output ranked No. 1 worldwide by the Nature Index, backed by Nobel laureates on faculty. The goal is to advance medical discovery into better treatments and compassionate patient care.

Company size
Not listed
Company stage
Grant
Total funding
$18M
Headquarters
Dallas, TX
Founded
Not listed

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