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Community Counseling Solutions

Behavioral health and community programs

Residential Associate

Residential & Direct SupportUpdated on Oct 31
Full-timeHeppner, OR, USA$19.42 - $27.74 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Must pass a criminal history background check and hold a current driver's license.
  • Must be able to interact with residents, staff, managers, and others respectfully and with dignity; communicate effectively verbally and in writing; comprehend laws, administrative rules, regulations, and agency policies; maintain effective working relationships; and deal with clients experiencing crisis situations.
  • Must adhere to rules and laws pertaining to client confidentiality when handling highly confidential information.
  • Must possess, or be able to develop, functional knowledge of business English and medical terminology.
  • Must have good spelling and basic mathematical skills, learn assigned tasks readily, and adhere to general office procedures.
  • Must have in-depth knowledge of standard office equipment.
  • Must be able to represent the interests of the customer and agency favorably in the community, work well with teams and groups, and communicate and exchange information effectively with coworkers, teams, customers, and the public.
  • Must pass required criminal history checks and monthly checks against the OIG, GSA, and other federal and state agency exclusion lists.
  • A pre-hire drug screen is required.
  • Must hold personal auto insurance for privately owned vehicles used for CCS business, with at least $300,000 bodily injury liability coverage and $100,000 property damage coverage, and maintain that coverage during employment.
  • Must be regularly available as scheduled and willing to work a flexible schedule, including overtime, weekends, evenings, or overnight awake shifts as needed.
  • Must be able to bend, stoop, push, and pull on an ongoing basis, and may need to lift and transfer clients using a two-person technique.
  • Three years of combined training or experience in psychology, counseling, or a related field is ideal, including college coursework in psychology, social work, or related social sciences, experience in a social service setting, or an equivalent combination demonstrating ability to perform the duties.

Responsibilities

  • Provide residential care, including room, board, care, and services that assist residents with activities of daily living; provide 24-hour supervision, remain aware of residents' whereabouts, and monitor on-premises activities to ensure health, safety, and welfare.
  • Read logs and client support documents as needed upon reporting to work and make appropriate entries during and before the end of each shift.
  • Stay awake and alert throughout the shift.
  • Assist residents with personal self-management, including eating, toileting, bathing, hygiene and grooming, cleaning, community access, personal spending, socialization, recreation, skill acquisition, and self-expression.
  • Transfer residents to and from wheelchairs, beds, chairs, and toilets using provided training and guidelines, and push clients in wheelchairs.
  • Administer prescribed medications according to physician orders and nurse policies, and document them on medical charts and count sheets using established procedures.
  • Supervise or assist with meal preparation and help feed residents according to menus and dining plans.
  • Conduct evacuation and fire drills as assigned.
  • Orient, train, and work with residents to support appropriate, safe, independent, recovery-oriented behavior within their personal care plan or individual support plan.
  • Complete required SRTF training before providing care and obtain and maintain CPR certification.
  • Participate in inventorying, ordering, or purchasing client or program supplies, including food or medications, as assigned.
  • Maintain clean, sanitary, and safe conditions through tasks such as sweeping, mopping, vacuuming, and window washing; report safety hazards.
  • Complete timely and accurate documentation required by Oregon Administrative Rules and Community Counseling Solutions policies and procedures.
  • Report suspected client-rights violations or abuse by clients or staff under mandatory-reporting policies and rules, including suspected physical assault, neglect, sexual exploitation, or financial exploitation such as borrowing or removing property.
  • Attend scheduled staff meetings and training sessions.
  • Follow Community Counseling Solutions policies and procedures and perform other duties as assigned.

About the Company

Community Counseling Solutions

Behavioral health and community programs

Community Counseling Solutions is a nonprofit behavioral health and developmental disability provider serving communities across eastern Oregon. Its programs include outpatient therapy, crisis response, psychiatry and medication services, alcohol and drug treatment, gambling treatment, residential care, school-based programs and developmental disability case management. The organization coordinates clinical and community support across multiple rural counties. Its work connects individuals and families with treatment, stabilization and ongoing services through local offices, facilities and partner systems.

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