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Full-Time

IT Manager

Posted on 5/16/2024

Paperless Parts

Paperless Parts

51-200 employees

Cloud-based quoting software for manufacturers

Data & Analytics
Hardware
Industrial & Manufacturing
Enterprise Software
AI & Machine Learning

Senior

Boston, MA, USA

US Citizenship Required

Category
IT Project Management
IT & Security
Requirements
  • Minimum 5+ years of experience in a system support or IT Management role
  • Experience with Mac OS and Google Workspace
  • Experience with Slack and Okta
  • Strong understanding of SaaS
  • Understanding of CIS benchmarking
  • Experience with Zero Trust environments
  • CompTIA A+ and/or Security+ (Preferred, not required)
  • Strong critical thinking and problem-solving skills
  • Strong written and verbal skills
Responsibilities
  • Own the provisioning, installation, configuration, operation, and maintenance of IT systems hardware/software and related tools and infrastructure
  • Provide technical support to all end users for computer applications, system issues, password resets, and basic networking issues
  • Provide support for existing in-house and 3rd party business applications
  • Documentation, tracking, and monitoring of issues using IT ticketing system
  • Own the IT onboarding and offboarding process of employees
  • Maintain inventory documentation to support baseline stocking requirements
  • Lead IT projects from inception to completion, ensuring timely delivery and adherence to budgets
  • Partner with Engineer and Security teams to implement security and privacy requirements
  • Maintaining CIS benchmarking and other security and compliance requirements throughout the environment
  • Participating in incident response, contingency planning, and recovery activities
  • Working with vendors to maintain industry best practices and configurations within each application

Paperless Parts is a leader in cloud-based estimating and quoting software specialized for the manufacturing industry. The company's integration capabilities with ERP systems and a proprietary geometry engine especially benefit sectors like additive manufacturing, sheet-metal fabrication, and CNC machining, allowing for faster and more efficient order processing. This focus on streamlining complex processes makes it a desirable workplace for professionals looking to impact the manufacturing sector through technology.

Company Stage

Series B

Total Funding

$37M

Headquarters

Boston, Massachusetts

Founded

2017

Growth & Insights
Headcount

6 month growth

4%

1 year growth

-3%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recognition as one of Boston’s Best Places to Work enhances its appeal to top tech talent, fostering a strong and innovative workforce.
  • The opening of a new West Coast office positions Paperless Parts to better serve the aerospace industry, a rapidly growing market segment.
  • Recent enhancements to their platform, such as the AI-supported quote setup workflow and 3D Part Viewer, demonstrate a commitment to continuous innovation.

What critics are saying

  • The competitive landscape of manufacturing software is intense, requiring constant innovation to maintain a competitive edge.
  • Rapid expansion, including aggressive hiring and new office openings, could strain resources and operational efficiency.

What makes Paperless Parts unique

  • Paperless Parts leverages AI-supported workflows to significantly reduce quote setup times, a unique feature in the custom part manufacturing sector.
  • The company's focus on vertical SaaS for the manufacturing value chain sets it apart from more generalized software solutions.
  • Their cloud-based, format-agnostic 3D Part Viewer enhances accessibility and usability for manufacturers, distinguishing it from traditional CAD software.
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