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Bertelsmann

Global media, services, and education conglomerate

Operations Manager

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeDüren, Germany

About the Job

Requirements

  • A successfully completed degree in business administration or economics with a focus on logistics or supply chain management, or an equivalent qualification.
  • Several years of experience in operational logistics and a strong understanding of process optimization and operational relationships.
  • Initial or extensive experience leading employees, knowledge of Lean Management and continuous improvement methods, and ideally experience implementing projects.
  • Very good German and good English language skills, spoken and written.
  • Customer orientation, accountability, communication skills, and a reliable working style; ability to motivate people toward shared goals, actively drive change, and achieve sustainable results.

Responsibilities

  • Plan, implement, and monitor all relevant measures in the assigned customer area, ensuring efficient and stable day-to-day operations.
  • Lead and develop employees by providing clear direction, fostering potential, and enabling the team to perform effectively.
  • Analyze existing processes, identify opportunities for optimization, and implement sustainable improvements using Lean Management and continuous improvement methods.
  • Work closely with IT, account management, and other internal partners to ensure transparency, smooth operations, and achievement of shared goals.
  • Analyze and manage relevant KPIs, productivity metrics, budgets, and forecasts to ensure quality, cost-effectiveness, and sustainable operational results.

Desired Qualifications

  • Experience implementing projects is desirable.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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