Team Lead – Product Support - Illustrated Parts Catalog
About the job
- Ukrainian citizenship or a valid work permit is required.
- Upper-intermediate English proficiency, written and verbal, is required.
- A Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry, or a non-US equivalent qualification directly related to the work statement is required.
- A minimum of four years of experience in an Illustrated Parts Catalog authoring role or a related technical discipline is required.
- Confident knowledge of Illustrated Parts Catalog standards is required.
- Prior experience leading a team or mentoring, formally or informally, is required.
- Provide day-to-day guidance to the engineering support team to maintain high quality and efficiency.
- Support team members' professional development through coaching and mentoring.
- Conduct regular one-on-ones and contribute to performance reviews.
- Guide a team of engineers in delivering high-quality technical solutions to airline customers worldwide while ensuring compliance with Boeing and industry standards.
- Five or more years in Customer Support within aviation, aerospace airline, or MRO experience is preferred.
- Aviation education, such as aircraft maintenance engineering or avionics, is preferred.
- Strong written and verbal communication skills in a cross-functional environment are preferred.
About the company
Boeing builds commercial airplanes, military aircraft and space systems for airlines, governments and other aerospace customers worldwide. Its passenger jet families include the 737 and 787, while its defense portfolio spans fighter aircraft, helicopters, tankers and satellites. Engineers design and integrate aircraft structures and systems, and factories assemble and test the finished products for delivery to customers. The company earns money through aircraft and equipment sales, government development contracts, and services such as maintenance, spare parts and flight training. Boeing was founded in 1916 and is headquartered in Arlington, Virginia.
Company Size
10,001+
Company Stage
IPO
Headquarters
Arlington, Virginia
Founded
1916
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Simplify's Take
What believers are saying
- Boeing brought fuselage production in house: December 2025's completed Spirit acquisition includes the 737 structures business.
- Demand supports long production programs: July 2026 reporting lists Boeing's commercial backlog above 6,200 airplanes.
- Eligible staff study without annual STEM tuition caps: Boeing pays partner schools directly under Learning Together.
What critics are saying
- Commercial recovery remains unprofitable: July 2026 reporting shows Boeing's airplane division lost $322 million in the second quarter.
- Boeing bears defense overruns: fixed-price deals supplied roughly 60% of its defense manufacturing and defense services revenue in 2025.
- Union negotiations shape Boeing factory careers: its U.S. workforce has 32 separate labor agreements with different expiration dates.
What makes Boeing unique
- Boeing dominates cargo aircraft: it says its freighters serve over 90% of the global air freight market.
- Service work extends beyond Boeing jets: Global Services supports equipment regardless of its original manufacturer.
- Heavy lifting uses two rotors: Boeing's Chinook places its lifting rotors in tandem for cargo missions.
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Benefits
- Health Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- 401(k) Retirement Plan