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JD.com

E-commerce, logistics, and technology platform

Transportation Operation

Business OperationsConfirmed live in the last 24 hours
Full-timePoznań, PolandNo salary listedIn-person

About the Job

Responsibilities

  • Establish and operate the rider equipment mall system, formulate sales plans, optimize warehouse and distribution processes, improve after-sales policies, drive iterative development of equipment products to enhance rider equipment compatibility and sales efficiency, and ensure standardized and efficient operation of the mall business.
  • Develop external clients, including phone cards, car rentals, and battery swapping services; establish commercial cooperation models; explore monetization paths on the operational capacity side; leverage resource integration to enrich the rider service ecosystem; and drive growth of commercial value in operational capacity management.
  • Plan and organize rider care activities, such as festival benefits and skills training, promote rider culture building, enhance riders' sense of belonging and loyalty, and improve the stability and execution efficiency of the operational capacity team.
  • Monitor mall sales data and rider usage feedback, analyze operational performance, optimize product selection and service processes to improve rider experience and repurchase rates, and drive improvements in operational efficiency and user satisfaction.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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