O

Outtake

AI-powered cybersecurity platform for threat detection

Deployment Associate

Implementation & Technical Account ManagementPosted on Nov 10
Full-timeNew York, NY, USA$105k - $130k /yr

About the Job

Requirements

  • Demonstrate curiosity and persistence in investigating issues to their root cause.
  • Pay close attention to detail, verify anomalies, and avoid raising unconfirmed concerns.
  • Be eager to learn about both the technical product and customer relationships.
  • Communicate observations clearly and concisely, including their impact.
  • Support team needs and help the team anticipate work and deliver effectively.

Responsibilities

  • Shadow and support senior Deployment leads on customer pilots, onboardings, and presales care while learning workflows end to end.
  • Monitor product performance across channels, including TikTok, X, Instagram, Bluesky, and YouTube, to identify issues proactively.
  • Run regular product health checks by validating agent decisions, identifying anomalies, tracking pipeline flow, and flagging unexpected changes.
  • Connect product observations and customer feedback to potential engineering improvements.
  • Document and share actionable insights, including patterns in missed detections or UI changes that could save customers time.
  • Participate in internal product reviews and triage sessions to learn how deployment feedback shapes engineering priorities.
  • Suggest checks, tests, or improvements that help the team act proactively.
  • Develop product and deployment-process knowledge in preparation for owning smaller accounts and handling more direct customer interactions after a few months.

Desired Qualifications

  • Exposure to SaaS or software products.
  • Basic SQL knowledge or comfort learning lightweight data tools.
  • Familiarity with social platforms or brand protection workflows.

About the Company

Outtake

AI-powered cybersecurity platform for threat detection

Outtake provides an AI-powered cybersecurity automation platform that uses agentic AI to detect impersonation, phishing, and other identity-based attacks, then automatically respond. It monitors external surfaces such as social media, domains, email, and ad libraries to find and remove malicious content, reducing takedown times from weeks to hours. It unifies threat detection with automated disruption, offering end-to-end protection for enterprises and AI research labs. The goal is to protect digital identities and brands by quickly identifying and disrupting threats across online surfaces.

Company size
51-200
Company stage
Series B
Total funding
$56.5M
Headquarters
New York City, New York
Founded
2023

Recently Posted Jobs

Explore more opportunities at Outtake

See more jobs