Digital Service Engineer

Digital Service Engineer – Mining Automation & Collision Avoidance Systems

Location: Northern Greece
Travel: Frequent travel to customer mining sites, including surface and underground operations

Help us bring digital safety technology to life

Do you enjoy solving complex technical problems, working directly with customers and seeing the real-world impact of your work?

We are looking for a Digital Service Engineer to support the deployment and long-term operation of our Titan Onboard and Titan Collision Avoidance System (CAS) solutions. You will work hands-on with advanced digital safety technologies that help customers operate more safely, reliably and efficiently in demanding mining environments.

In this role, you will connect customers, service teams, project managers and product specialists, taking responsibility for our solutions throughout their lifecycle, from installation and commissioning to optimization, training and ongoing technical support.

Your mission

You will:

• Install and commission Titan Onboard and Titan CAS solutions on surface and underground mining equipment.
• Configure sensors, communication infrastructure, gateways, HMIs, personnel tags and software components.
• Diagnose and resolve hardware, software, connectivity and system-integration issues.
• Optimize system settings, detection zones and warning parameters according to customer and site requirements.
• Deliver technical training to operators, technicians, administrators and local service teams.
• Perform preventive maintenance, system health checks, upgrades and technical inspections.
• Support customer acceptance testing, including FAT, SAT and UAT activities.
• Prepare clear installation, commissioning, service and site-visit documentation.
• Gather customer feedback and contribute to product improvements, pilot projects and deployment best practices.

What you bring

We are looking for someone with:

• A degree, diploma or equivalent technical qualification in electrical engineering, electronics, mechatronics, IT or a related field.
• Experience in field service, commissioning, technical support, industrial automation, telematics, communication systems or safety-related technologies.
• Strong electrical and electronic troubleshooting skills.
• Knowledge of industrial networks, wireless communication, sensor technologies and machine integration.
• An understanding of CAN Bus, vehicle communication systems and electrical schematics.
• Confidence working with software configuration, diagnostics and technical documentation.
• Good communication skills and a customer-focused approach.
• The ability to work independently in remote and technically demanding environments.
• A strong commitment to safety, quality and accurate documentation.
• Willingness to travel frequently.

Experience in mining operations, collision-avoidance technology, fleet management, positioning systems or machine-guidance solutions would be an advantage. Relevant safety, mining-induction or OEM technical certifications are also welcome.

Life at Epiroc

At Epiroc, new ideas come from people who see opportunities instead of obstacles. You will join a collaborative, international environment where innovation, professional development and safety are part of everyday work.

You will have the opportunity to work with advanced technologies, develop deep technical expertise and make a visible contribution to safer mining operations. Our culture is built around Collaboration, Commitment and Innovation, supported by global career opportunities and continuous learning.

Interested?

We encourage you to submit your application in English through our online career site as soon as possible. Applications will be reviewed on a rolling basis, and the position may be filled before last application date.

Join us and help deliver digital solutions that make mining operations safer, smarter and more reliable.