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PENN Entertainment

Operates casinos, racetracks, and online betting

Sous Chef

Culinary & Kitchen ProductionPosted on Nov 5
Full-timeBossier City, LA, USANo salary listedIn-person

About the Job

Requirements

  • An associate degree (A.A.) in culinary or a related field and at least two years of culinary experience are required, or an equivalent combination of education and experience.
  • At least one year of previous supervisory experience is required.
  • Fluency and literacy in English are required.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook, is required.
  • The role requires the ability to maintain confidentiality and professionalism.
  • The role requires the ability to write reports, business correspondence, and procedure manuals.
  • The role requires the ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
  • The role requires the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and interpret bar graphs.
  • The role requires the ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • The role requires availability for all shifts, including nights, weekends, and holidays, as business needs dictate.

Responsibilities

  • Provide guidance and daily supervision to department staff.
  • Support operational goals and monitor achievement of performance and profit objectives.
  • Adhere to scheduling and coordinate with the manager regarding concerns, with attention to guest satisfaction.
  • Produce menu items as listed in each restaurant, follow preparation lists, and ensure kitchens are stocked and ready for service.
  • Support compliance with departmental budgets.
  • Promote and demonstrate customer service in accordance with departmental and company standards and programs.
  • Ensure customer service standards are followed by all team members and address issues as they arise.
  • Assist with cost-control methods and procedures by monitoring consistent pars and inventory in each restaurant.
  • Assist the Chef de Cuisine with administrative duties, including tracking and maintaining attendance records.
  • Assist with established quality-assurance procedures to meet health department and customer service standards.
  • Ensure regulatory compliance within the area of authority and report potential issues to management.
  • Maintain confidentiality in departmental and company matters.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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