Full-Time

Assistant Manager

The RealReal

The RealReal

1,001-5,000 employees

Online marketplace for authenticated, resale luxury goods.

Data & Analytics

$57,317 - $77,571

Bonus, Incentive Pay

Junior

Union City, NJ, USA

Required Skills
Communications
Management
Excel/Numbers/Sheets
Requirements
  • Proven success with process implementation and facilitation with measurable KPIs
  • Retaining and developing top talent
  • At least one year management experience in a related field
  • Highly motivated, dependable and proactive
  • Great time management skills and ability to prioritize daily tasks
  • Strong communication skills
  • Comfortable with Excel/Google Sheets
Responsibilities
  • Oversee VIP and vendor consignments
  • Partner with luxury consignment office to manage fashion product being transferred to the warehouse
  • Provide coverage on receiving floor, assist with product questions and distribution to increase department’s productivity
  • Point of contact for customer returns, authentication, merchandising, copywriting and inbound loading dock
  • Assist operation coordinators and exception specialist with outstanding product issues and exceptions
  • Conduct weekly and monthly audits to ensure standard operating procedures compliance
  • Uphold company brand and conditions standards
  • Enforce and maintain positive team culture
  • Management of backlog and end of day reporting
  • Oversee all inquiries sent to AZ receiving support, ensuring responses are timely with correct information
  • Oversee department product handlers and support staff

The RealReal sets itself apart as the world's largest online marketplace for authenticated, resale luxury goods, ensuring consumer trust with a rigorous authentication process managed by experts. The company's commitment to sustainability is evident in its business model, which supports the circular economy by giving new life to luxury items from hundreds of brands. Additionally, The RealReal offers unparalleled convenience to its users with services like free in-home pickup, drop-off service, virtual appointments, and direct shipping.

Company Stage

Seed

Total Funding

$1.6B

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

2%
INACTIVE