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Floor & Decor

Multi-channel retailer of hard-surface flooring

Warehouse Operations Supervisor

Warehouse & FulfillmentPosted on Nov 12
Full-timeBaltimore, MD, USA

About the Job

Requirements

  • Two to four years of relevant warehouse or distribution center experience is preferred, along with experience leading a team of 10 or more direct reports.
  • A proven track record of delivering results, managing processes, and continuous improvement is required.
  • Strong problem-solving and analytical skills are required.
  • Working knowledge of warehouse safety rules is strongly preferred.
  • Customer service skills and the ability to work well under pressure are required.
  • Strong computer skills, including Microsoft Office Suite, are required.
  • Warehouse Management System experience is preferred.
  • The ability to multitask, meet deadlines, and work in a fast-paced environment is required.
  • The ability to work independently and within a team, across levels and diverse cultures, and to lead team projects is required.
  • Verbal, written, and interpersonal skills are required.
  • The ability to pass a pre-employment background check is required.
  • The role requires the ability to work flexible morning and/or evening shifts, with hours that may exceed eight hours in a day or forty hours in a week.
  • The role requires occasional air and car travel.
  • The role requires medium physical work: exerting 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 10 pounds constantly, along with frequent hand and finger use and occasional standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Responsibilities

  • Supervise a team of 20 or more employees and their workflow to maintain maximum service levels.
  • Participate in employee reviews, performance management, and recognition.
  • Coach, train, and mentor Distribution Center team members in productivity, quality, and safety.
  • Update reports for warehouse use and manage team performance.
  • Understand and help slot the Distribution Center based on company inventory and picking strategies.
  • Handle and resolve conflict, process team member requests, proactively engage team members, and lead team-building activities.
  • Update the status of daily tasks, reports, team member assessments, issues or concerns, and equipment status.
  • Monitor activities and redirect workflow to appropriate work centers to balance workloads.
  • Operate equipment safely and efficiently according to prescribed work methods.
  • Ensure efficient warehouse flow and plan daily task activities.
  • Maintain a clean, safe, and efficient work environment.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

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