Two to four years of experience in billing, accounting, or a similar role.
Strong written, verbal, and listening communication skills.
High attention to detail, with the ability to multitask and meet deadlines.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
A customer-first mindset with patience, professionalism, and problem-solving ability.
Responsibilities
Serve as the first point of contact for customer billing inquiries by phone or email and deliver an outstanding customer experience.
Prepare and send invoices, follow up on past-due accounts, and help keep payments on track.
Create work orders and purchase orders, ensure account setup accuracy, and maintain billing packets in SAP.
Support drivers and internal teams by providing accurate billing and account information.
Keep department files and reports up to date and accurate.
Provide backup support to the Customer Service Team when needed.
Desired Qualifications
Experience with SAP or another enterprise resource planning system.
Join the team at Cliff Berry, Inc. (CBI)!
Cliff Berry, Inc. (CBI) is a trusted leader in environmental services with a legacy of excellence dating back to 1958. With a strong foundation in technical expertise and a customer-centric approach, we have grown to serve local, national, and international markets. Our reputation is built on delivering comprehensive, cost-effective solutions for complex environmental challenges—ranging from waste management and compliance to industrial cleaning and emergency response.
At the core of CBI is The Cliff Berry Way—a philosophy that defines how we work: with teamwork, safety, integrity, service, professionalism, and a shared passion for protecting the environment. We believe in the power of people, and it is our people who have shaped us into a recognized environmental steward and industry innovator. Every project we take on reflects our unwavering commitment to excellence, accountability, and sustainability.
Now, we are seeking a detail-oriented and customer-focused Billing Coordinator to join our Miami team. This role is perfect for someone who enjoys combining financial accuracy with exceptional customer service in a collaborative environment.
What You Will Do
Be the first point of contact for customer billing inquiries—by phone or email—and deliver outstanding customer experience.
Prepare and send invoices, follow up on past-due accounts, and help keep payments on track.
Create work orders and purchase orders, ensure account setup accuracy, and maintain billing packets in SAP.
Support drivers and internal teams by providing accurate billing and account information.
Keep department files and reports up to date and accurate.
Provide backup support to the Customer Service Team when needed.
What We Are Looking For
2–4 years of experience in billing, accounting, or a similar role.
Strong written, verbal, and listening communication skills.
High attention to detail, with the ability to multitask and meet deadlines.
Proficiency with Microsoft Office (Excel, Word, Outlook); experience with SAP or another ERP system preferred.
A customer-first mindset with patience, professionalism, and problem-solving ability.
Why Work With Us?
At CBI, you are not just taking a job—you are joining a company with a 67-year legacy of excellence, innovation, and environmental stewardship. You will be part of a team that values collaboration, growth, and doing meaningful work that protects our environment and serves communities near and far.
We are proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds. Cliff Berry, Inc. does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law.