Unit Coordinator Co-op

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Student Co-op, Unit Coordinator, Evenings

MGB Patient Transfer and Access Center

Working Model: We are hiring a Student Intern to work January to June, for 36-40 hours per week. This is an hourly paid position and fully onsite in office.


Shifts and days of the week are flexible based on business need and intern availability. The department prefers 3 12s or 4 10s, and 5 8s are available.
 

Shifts: Tue – Fri ideally or Tue-Sat or Mon - Fri. Weekends are ideal if intern is available. Days or eves, 3p-1130p or 1p-930p

The Unit Coordinator Co-op is vital to the Mass General Brigham Patient Transfer and Access Center team, where you will receive onsite experience supporting hospital wide administrative support.

The Unit Coordinator Student Co-op provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the outside hospital providers, accepting providers locally and the PTAC RNs and Coordinators. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

What You’ll Do

• Perform clerical and administrative coordinator duties to assist in the general administration of the PTAC unit.
• Receives, prioritizes, organizes and manages information at the central offices, and throughout the unit
• Phone and email coordinator duties to support unit effectiveness
• Enters into electronic medical record accurate and timely information about admissions, received patient data and helps to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain necessary supporting documentation, test results, images or other pertinent data needed for patient review by providers; tracks patient transfer status and location.
• Helps assure patient information on arrivals or transfers is relayed to appropriate facilities or providers, staff, or ancillary staff involved

Qualifications

• High School Diploma or Equivalent required
• Currently enrolled in an undergraduate or graduate program, required; relevant field highly preferred
• Exceptional customer service abilities and organizational skills

Skills for Success

• Exceptional time management, prioritization and organization abilities
• Computer skills including but not limited to excel, Microsoft, Epic, powerfoil image uploading, fax and printing.
• Exceptional verbal and written communication skills and positive attitude
• Ability to work well in a fast-paced environment and pivot within scope for business needs
• Ability to work in a team environment and autonomously to take initiative and common goals

Working Model required

• Onsite at Assembly Row, Somerville, MA
• 3 12-hour, 4 10-hour, and 5 8-hour shifts are available during weekends, days or evenings

Onsite399 Revolution Drive0Per DiemRotating (United States of America)

Pay Range

$17.71 - $25.28/Hourly

Grade

2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework