Operations & Administration Lead

LMI Technologies, recognized as one of Canada’s Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.

What will you do as an Operations & Administration Lead?

LMI Technologies is looking for an energetic and enthusiastic Operations and Administrative Lead that requires quick thinking in a dynamic, high-energy work environment. As an Operations & Administration Lead, you will support various tasks in the India office and assist the India regional team in processing a variety of requests from our customers to ensure the operations are running effectively. In addition, you will interact with customers to provide them with demo equipment support and documentation to facilitate the import and export of LMI products in a timely and professional manner.

This Operations and Administrative Lead will be focused on the maintenance and support of our India office and will report directly to the Regional Development Manager.

Logistics & Supply Chain Management

• Demo Unit Lifecycle: Manage the end-to-end process for demo units, including arranging dispatches, tracking shipments, and proactively following up on product returns from customers.
• Inventory Oversight: Maintain 100% accuracy of the demo unit inventory, ensuring units are ready for deployment at all times.
• Global Shipping & Customs: Manage the receipt and dispatch of international deliveries; process complex customs documentation and registration for incoming measurement samples.
• Inter-office Support: Coordinate shipping tasks and logistical requirements between the India office and other global locations.

• Document Control: Act as the primary point of contact for driving the completion of Non-Disclosure Agreements (NDAs) with customers and vendors.
• Sales/Marketing Partnership: Provide administrative support to the global Sales and Marketing teams to streamline the customer onboarding experience.

• Reception Excellence: Serve as the professional "first point of contact" for the India office, ensuring a welcoming and high-quality experience for all external guests and vendors.
• Procurement: Manage the sourcing and ordering of corporate supplies, including office essentials, snacks, and company-branded swag.
• Facility Coordination: Ensure the local office environment is functional, organized, and representative of the company’s global standards.

• Internal Coordination: Use Google Workspace (Sheets, Docs, Drive) to maintain clear documentation and reporting for all operational activities.
• Ad Hoc Projects: Support the leadership team with diverse administrative tasks and special projects as the business scales.

What do you need to be successful?

• 3+ years of relevant office administration experience with preference for previous experience supporting a technology company.
• Relevant post-secondary education or equivalent work experience
• Exceptional verbal and written communication skills in both Indian and English with proficiency using  Google Workspace including Gmail, Sheets, Docs, Drive and Calendar.
• Ability to work effectively across different international cultures. Experience working in a global company is an asset.
• Exceptional organizational and prioritization skills and can easily adapt to changing tasks and priorities
• Strong capability in being resourceful and problem solving.
• Professional appearance and excellent phone manner.
• Enthusiastic, friendly, approachable and team-oriented personality, with a positive attitude.
• Ability to meet deadlines and to work autonomously and as part of a team.
• Meets work demands and expectations in an efficient and effective manner.

How to submit your interest?

If you are interested in this exciting opportunity and working for a fast-growing global technology company with an inspiring and engaging workplace environment, please submit your application to our Human Resources team in confidence by clicking the “Apply Now” button.

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration. We look forward to talking to you about the possibilities of beginning a rewarding new chapter of your career!

Why being inclusive is important to us?

At LMI Technologies, we are an Equal Opportunity employer and we value the diversity of the people we hire and serve. We strive to build and grow our team that fosters variety in backgrounds, perspectives, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths.

If you are interested in working for a fast-growing global technology company with an inspiring and engaging workplace environment, we invite you to apply and talk about the possibilities of beginning a rewarding new chapter of your career.