A high school diploma or GED and customer service experience are required.
Demonstrate proficiency with office technology and the ability to learn new systems and adapt to technological changes.
Handle sensitive information with discretion and maintain confidentiality.
Prioritize competing demands, adapt to changing operational needs, meet deadlines, and maintain accuracy and attention to detail.
Work effectively with court users facing financial and emotional stress while maintaining neutrality and objectivity.
Provide unbiased customer service and adhere to the Model Code of Conduct for Michigan Trial Court Employees.
Complete a background check, criminal history check, fingerprint check, and drug screen as a condition of employment.
Complete the Van Buren County application form.
Attend ongoing training, both on-site and off-site.
Responsibilities
Perform public reception and liaison duties, respond to inquiries, direct communications, and process requests submitted to court administration.
Assist the Trial Court Administrator with scheduling, strategic planning, and development of court policies, procedures, and administrative rules; coordinate with State Court Administrative Office representatives as needed.
Support the Court Management Team with reports, forms, presentations, virtual meetings, and administrative projects.
Coordinate administrative projects, track assignments and deadlines, and follow up on action items to support timely completion of court initiatives.
Maintain administrative records, local administrative orders, policies, procedures, and other court documents, including document management.
Review and edit written materials for accuracy, clarity, and completeness.
Maintain security incident records and emergency preparedness documentation, including plans and contact lists.
Coordinate purchasing and payment activities in accordance with court and county policies.
Coordinate with vendors to obtain services and supplies, including arranging delivery or pickup as needed.
Maintain and update court website and social media content to ensure accurate, timely, and accessible public information.
Assist with preparing the court's annual report, State of the Court presentations, and related materials.
Maintain electronic equipment inventory and coordinate distribution, installation, and setup of equipment as approved by court administration.
Serve as Circuit Court bailiff, working alongside the Court Services Coordinator.
Provide backup coverage to the Court Services Coordinator and Judicial Assistants.
Coordinate fingerprinting and background checks for prospective court employees.
Coordinate and conduct new employee orientation across all court divisions.
Create, format, and distribute the quarterly court-wide newsletter.
Coordinate court events, employee engagement activities, and public relations initiatives.
Provide basic technology support, coordinate with IT personnel and vendors, and assist with implementing new systems and technologies.
Process and review bond agency applications, coordinate required background checks, and maintain the quarterly bond agency list.
Work at various court locations as operational needs require.
Work flexible hours, which may include early mornings or evenings, when required.
Perform other administrative and clerical duties as assigned.
Desired Qualifications
Previous experience in court administration, legal services, human services, or a related field is preferred.
Pay Rate: Unified R6 - $27.61 - $28.72 per hour Full-Time (37.5 hours per week)
PURPOSE Administrative and clerical support to the Trial Court Administrator and the court management team. Circuit Court Bailiff and coverage for the Judicial Assistant positions and Court Services Coordinator as needed.
KNOWLEDGE AND ABILITIES
Must possess excellent verbal and written communication skills.
Requires integrity, willingness to learn, ability to work independently and as a team member.
Demonstrates proficiency with office technology, willingness to learn new systems, and ability to adapt to technological changes.
Demonstrates sound judgment, initiative, and problem-solving skills, including the ability to recognize issues requiring administrative attention.
Public service must be a value of this individual.
Must have solid interpersonal skills and empathy for diverse colleagues and client populations.
Handles sensitive information with discretion, ensuring a high level of confidentiality.
Ability to prioritize competing demands, adapt to changing operational needs, and meet deadlines while maintaining accuracy and attention to detail.
Remains calm and composed in stressful situations, providing a stabilizing presence for court users.
Communicate in a professional manner with court users, attorneys, judges, co-workers, and others.
Able and willing to attend training for professional development.
WORK ENVIRONMENT
Primarily office-based with light physical effort. Occasional remote work dependent upon operational needs.
KEY RESPONSIBILITIES
The responsibilities listed are representative of the position and are not intended to be all-inclusive. Additional duties may be assigned based on operational needs.
Perform public reception and liaison duties, such as responding to inquiries, directing communications, and processing requests submitted to court administration.
Assist the Trial Court Administrator with scheduling, strategic planning, and the development of court policies, procedures, and administrative rules. Coordinate with SCAO representatives as needed.
Support the Court Management Team with reports, forms, presentations, virtual meetings, and other administrative projects.
Coordinate administrative projects, track assignments and deadlines, and follow up on action items to support timely completion of court initiatives.
Maintain organized administrative records, local administrative orders, policies, procedures, and other court documents, including document management.
Review and edit written materials to ensure accuracy, clarity, and completeness.
Attend management level meetings, including preparing agendas, documenting minutes, and tracking follow-up items.
Maintain security incident records and emergency preparedness documentation, including plans and contact lists.
Coordinate purchasing and payment activities in accordance with court and county policies.
Coordinate with vendors to obtain services and supplies, including arranging delivery or pickup as needed.
Maintain and update court website and social media content to ensure accurate, timely, and accessible public information.
Assist with the preparation of the court's annual report, State of the Court presentations, and related materials.
Maintain electronic equipment inventory and coordinate the distribution, installation, and setup of equipment as approved by court administration.
Serve as Circuit Court bailiff, working alongside the Court Services Coordinator.
Provide backup coverage to the Court Services Coordinator and Judicial Assistants.
Coordinate fingerprinting and background checks for prospective court employees.
Coordinate and conduct new employee orientation across all court divisions.
Create, format and distribute quarterly court-wide newsletter.
Coordinate court events, employee engagement activities, and public relations initiatives.
Provide basic technology support, coordinate with IT personnel and vendors, and assist with implementing new systems and technologies.
Process and review bond agency applications, coordinate required background checks, and maintain the quarterly bond agency list.
Work at various court locations as operational needs require.
May be required to work flexible hours which could include early mornings or evenings.
Perform other administrative and clerical duties as assigned.
QUALIFICATIONS
High school diploma or GED and experience in customer service are required. Previous experience in court administration, legal services, human services, or a related field is preferred.
SUPERVISION
This position reports to the Trial Court Administrator, who establishes work priorities and provides direction regarding assignments from the court management team.
OTHER REQUIREMENTS
Able to work effectively with court users facing financial and emotional stress while maintaining neutrality and objectivity.
Committed to providing unbiased customer service.
Adherence to the Model Code of Conduct for Michigan Trial Court Employees.
Willing to participate in ongoing training, both on-site and off-site.
Employment is contingent on background check, criminal history, fingerprint check, and drug screen.
Applicants must complete a Van Buren County application form.