Growth Analytics Manager

Job Description

The Growth Analytics Manager is responsible for driving commercial performance and growth across Intellihub's Customer, Growth & Marketing division. The role combines strategic thinking, commercial acumen and analytical expertise to uncover growth opportunities, challenge conventional thinking and provide leaders with the insights needed to make confident, data-driven decisions. As the division's commercial intelligence lead, this role helps shape growth priorities, improve sales performance and ensure investment and resources are focused where they generate the greatest impact.

Key Responsibilities

• Own the commercial performance framework across Customer, Growth & Marketing, providing a single source of truth for revenue, pipeline, customer and growth performance. 
• Identify growth opportunities, revenue risks, customer expansion opportunities and performance gaps, providing recommendations to improve commercial outcomes. 
• Act as a trusted advisor to the GM, providing independent analysis and challenge on commercial performance, growth priorities, forecasting and investment decisions. 
• Lead pipeline, forecasting, KPI and scorecard disciplines that drive accountability, visibility and commercial performance across the division. 
• Deliver executive and Board reporting, insights and recommendations that support data-driven decision making and growth. 
• Facilitate the commercial operating rhythm, including performance reviews, pipeline governance and growth planning processes.

Key Success Measures

• Revenue growth opportunities and commercial risks are identified early and translated into measurable improvement actions.
• Pipeline quality, conversion performance and forecast accuracy improve across all customer segments and growth portfolios.
• Leadership has clear visibility of performance, priorities, risks and opportunities, enabling better commercial decision making.
• KPI and scorecard frameworks drive accountability, commercial discipline and achievement of growth objectives.
• Performance governance and reporting are embedded across the division, supporting execution against revenue and growth targets

Qualifications

• Tertiary qualifications in Business, Commerce, Marketing, Economics or a related discipline.
• Experience in commercial analytics, sales operations, revenue operations, commercial finance or business intelligence.
• Experience in SaaS, technology, energy, utilities or recurring revenue businesses.
• Knowledge of energy markets, metering services and emerging energy technologies is highly desirable.
• Demonstrated ability to influence commercial decisions and drive performance improvement through data, insights and structured performance management. 
• Experience partnering with senior commercial leaders to improve sales effectiveness, resource allocation and revenue growth outcomes.
• Experience supporting sales teams, customer success functions or commercial organisations.
• Demonstrated experience designing performance frameworks, sales scorecards, incentive structures or KPI methodologies that influence commercial behaviour.
• Strong analytical and problem-solving skills.
• Advanced capability in Excel, Power BI and reporting tools.
• Experience working with CRM platforms and sales pipeline management.
• Ability to communicate insights clearly to senior leaders.
• Experience storytelling/influencing through data.
• Experience developing Board reports and packs.

Additional Information

We offer a dynamic and inclusive workplace that values collaboration and diversity. With a flexible hybrid working mode, we prioritise work-life balance while fostering personal and professional growth. Our innovative culture provides opportunities for career development, access to industry-leading tools, and a strong commitment to employee well-being, all supported by a competitive salary and benefits package. 
 
Sound exciting? Apply now and be part of a team that's shaping the future of energy.