Email Account Manager

About the Role: Are you interested in expanding your career in Lifecycle marketing? The WITHIN team is growing, and we’re looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, SMS, push and loyalty. This is a unique opportunity in a rapidly expanding company.

Responsibilities include but are not limited to;

• Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives
• Daily account management and optimization
• Implementing proprietary technology and best practices
• Responsible for driving, creating, managing, optimizing and reporting on campaigns
• Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives
• Interface and partnering with SBUs such as creative, client service and analytics
• Manage client calls and conduct client presentations

Requirements

• Bachelor’s Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner)
• A minimum of 2 years of Salesforce Marketing Cloud experience
• Experience with other ESP’s (Braze, or Klavyio are preferred) required
• Experience with Google Analytics or Adobe Analytics required
• Experience and/or passion working with DTC brands 
• General business acumen
• Strong project management and ability to lead 
• Go-getter attitude with a desire to work in a fast-paced, exciting environment
• Team player
• Solution focused individual who thinks outside the box for clients
• Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups)
• Ability to present data to clients in a meaningful way

Our interview process includes, but is not limited to, the following:

• Cognitive Aptitude and Typing Test

We offer a competitive salary and benefits based on ability level, including:

• Unlimited vacation policy
• Monthly Phone Stipend
• Comprehensive Medical, Dental, and Vision insurance options
• 401(K) plan with matching
• Dog friendly office
• Hybrid work opportunity
• Bonus Perk - Seamless allowance

Total compensation based on education, experience, and skills level ($67,500-$208,921)

• Level 1 - Possesses essential capabilities.
  • $67,500-$95,784
• Level 2 - Possesses developing capabilities.
  
  • $95,784 -$124,068
• Level 3 - Possesses notable capabilities.
  
  • $124,068 -$152,352
• Level 4 - Possesses strong capabilities.
  
  • $152,352 -$180,637
• Level 5 - Possesses advanced capabilities.
  
  • $180,637 -$208,921