PeakMade Real Estate

Property management, development, and consulting

Operations Lead

Real Estate Property ManagementConfirmed live in the last 24 hours

Part-timeChicago, IL, USA

About the Job

Requirements

A high school diploma or equivalent is required.
Two to four or more years of multifamily, leasing, or property operations experience is preferred.
Strong customer service, communication, and organizational skills are required.
Ability to multitask and work independently in a fast-paced environment is required.
Basic understanding of financial reporting and property operations is required.
Experience with property management software is required; Entrata experience is preferred.
Ability to work on-site during scheduled part-time hours is required.
Some weekend availability may be required.

Responsibilities

Support daily on-site operations and help maintain an organized, professional community environment.
Assist with training, coaching, and supporting on-site team members.
Help ensure company policies and operational standards are consistently followed.
Maintain knowledge of the property, competitors, and local market conditions.
Conduct community tours and assist with leasing and move-in processes.
Support marketing and leasing efforts to maximize occupancy.
Assist with resident retention and follow-up communication.
Provide customer service and timely issue resolution.
Assist with rent collection processes and resident account follow-up.
Help monitor expenses, coordinate vendors, and improve operational efficiency.
Support budget tracking, reporting, and general administrative tasks.
Ensure reports and documentation are completed accurately and on time.
Monitor service request completion and maintenance responsiveness.
Conduct routine apartment inspections and community walks.
Help maintain the overall appearance and cleanliness of the property.
Communicate operational concerns, incidents, or risks appropriately.

Desired Qualifications

A college degree is preferred.
Entrata experience is preferred.

Operations Lead Part-Time

PeakMade Real Estate · Chicago, United States · Part-time · Posted 2026-10-28

Workplace: on_site

Department: Chateau on Wells - 247

Description

We are seeking an experienced and motivated Part-Time Community Operations Lead to support the day-to-day operations and performance of a conventional multifamily community. This role is responsible for assisting with property operations, resident satisfaction, occupancy goals, and overall community performance.

The ideal candidate is organized, customer-service focused, financially aware, and experienced in multifamily housing operations.

What You’ll Do

Team & Operations Support

Support daily onsite operations and help maintain an organized, professional community environment
Assist with training, coaching, and supporting onsite team members
Help ensure company policies and operational standards are consistently followed

Leasing & Resident Relations

Maintain knowledge of the property, competitors, and local market conditions
Conduct community tours and assist with leasing and move-in processes
Support marketing and leasing efforts to maximize occupancy
Assist with resident retention and follow-up communication
Provide excellent customer service and timely issue resolution

Financial & Administrative Support

Assist with rent collection processes and resident account follow-up
Help monitor expenses, vendor coordination, and operational efficiency
Support budget tracking, reporting, and general administrative tasks
Ensure reports and documentation are completed accurately and on time

Property Oversight

Monitor service request completion and maintenance responsiveness
Conduct routine apartment inspections and community walks
Help maintain the overall appearance and cleanliness of the property
Communicate operational concerns, incidents, or risks appropriately

What You’ll Need

High school diploma or equivalent required; college degree preferred
2–4+ years of multifamily, leasing, or property operations experience preferred
Strong customer service, communication, and organizational skills
Ability to multitask and work independently in a fast-paced environment
Basic understanding of financial reporting and property operations
Experience with property management software; Entrata experience preferred
Ability to work onsite during scheduled part-time hours

Schedule

Part-time onsite position
Flexible scheduling based on property needs
Some weekend availability may be required

What You’ll Get:

Commission-eligible role
Housing discounts (varies by community)
401(k) match
Growth and leadership development opportunities
Wellness programs and team competitions
Additional rewards and recognition

*The anticipated pay range for this role is $25.00 - $28.00 per hour, with final compensation determined based on experience, skills, and internal equity.

Apply

Apply at PeakMade Real Estate

About the Company

PeakMade Real Estate

Property management, development, and consulting

PeakMade Real Estate is a diversified real estate services firm based in Atlanta that offers property management, development, and consulting for conventional multifamily and student housing. Its products are integrated services: property management to operate and maintain existing properties, development to plan and build new projects, and consulting to guide strategy and investment decisions. The company works by coordinating these services under one roof to execute strategies that align with partners’ long-term investment goals, with a focus on community and collaboration rather than short-term gains. PeakMade differentiates itself from competitors by combining multiple real estate disciplines in a single, partner-aligned approach and by prioritizing long-term investment outcomes and community foundations over isolated transactions. The goal is to help partners grow stable, well-managed, and thoughtfully developed portfolios of multifamily and student housing properties over time.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Atlanta, GA
Founded: 2011

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